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    ebay question, what now?

    OK, I sent an item to France last month and the guy hadn't recieved it. Then yesterday I found out the item was returned to me because the paypal address the ebay buyer gave me was wrong. He has now given me the correct address and the first line of the address is totally different. Unbelievable.

    Should I charge him for postage again?

    22 Comments

    Easy answer - YES

    yes... his fault why should you cough up for his mistake?

    yes....but another thing is dont send it to an address that isnt verified.....If his paypal addy is wrong, tell him to change it on paypal, let them verify it through his cards THEN and only then resend it....he could give you any address and you would be liable for it getting 'lost'

    Yes Charge him for the for the postage and if he does not cough up then tell him your not sending the package as it was his mistake that has cost you.

    Only send to a registered PAYPAL address...

    Banned

    Yep, he has to pay for his own mistakes

    yes, the buyer should pay if he as messed up at his end, However if he is not going to pay you I would open a Paypal dispute and let paypal deal with it

    too right, completely his fault

    Original Poster

    His paypal address was confirmed, thing is though I charged him $15 for the postage but it only cost me 2.55GBP.

    Civic EG6;6927311

    His paypal address was confirmed, thing is though I charged him $15 for … His paypal address was confirmed, thing is though I charged him $15 for the postage but it only cost me 2.55GBP.



    well thats unreasonable anyways.....I would expect you to resend it for free but I guess its up to you if you want to charge them again

    I understand the other address was confirmed....the thing is you need to tell him to confirm the new address he has given you before you send him anything....he should change his address with paypal and get it confirmed no probs

    Civic EG6;6927311

    thing is though I charged him $15 for the postage but it only cost me … thing is though I charged him $15 for the postage but it only cost me 2.55GBP.



    Another greedy ebay seller. Harsh, maybe, but why charge more than it actually costs? You should send it without further charge.

    Original Poster

    Well I set the international postage fee to $15 as it would cover the whole globe. I didnt expect someone from such a nearby country to buy the item.

    Civic EG6;6927358

    Well I set the international postage fee to $15 as it would cover the … Well I set the international postage fee to $15 as it would cover the whole globe. I didnt expect someone from such a nearby country to buy the item.



    So refund the excess? Easy.

    do you mind me asking how much you sold the item for? if it was a low price then you aren't being greedy just trying to make some extra cash. i am an ebay seller myself so i know how things go!!!!

    Civic EG6;6927358

    Well I set the international postage fee to $15 as it would cover the … Well I set the international postage fee to $15 as it would cover the whole globe. I didnt expect someone from such a nearby country to buy the item.



    You are obviously very naive in the dealings of ebay, I'd suggest you review your postal costs and work them out per world zone and set accordingly otherwise you are going to recieve a fair few negative feedback regarding postal costs.

    Personally I would neg you for that charge and that cost difference.

    deek72;6927332

    Another greedy ebay seller. Harsh, maybe, but why charge more than it … Another greedy ebay seller. Harsh, maybe, but why charge more than it actually costs? You should send it without further charge.



    I can understand why you originally set P&P charges as high because its hard to work out what the P&P charges will be without wrapping something up and weighing it, but clearly you aren't going to do that until you have a buyer and ebay make you state P&P when listing. However under the circumstances I would pay the P&P to resend (now you know the cost is within the price you've already charged him) AFTER you've got him to confirm his PROPER address

    Banned

    Jumpingphil;6927412

    You would probably have got different answers if you said this up front.:x



    +1 Just being greedy.

    The buyer will see actual post cost once received and either neg or open a dispute over them

    stephmcd;6927458

    do you mind me asking how much you sold the item for? if it was a low … do you mind me asking how much you sold the item for? if it was a low price then you aren't being greedy just trying to make some extra cash. i am an ebay seller myself so i know how things go!!!!



    It annoys me when I see people charging excessive postage in any circumstances. Equally, it annoys me when I see idiots still buying from people charging excessive postage.

    simone10;6927488

    I can understand why you originally set P&P charges as high because its … I can understand why you originally set P&P charges as high because its hard to work out what the P&P charges will be without wrapping something up and weighing it, but clearly you aren't going to do that until you have a buyer and ebay make you state P&P when listing.



    Sure, I agree but it would be easy enough to say in the listing that any surplus from the postage fee would be refunded.

    In all fairness, if the buyer was happy to bid with the set p&p then that's the buyers responsibility, If he wasn.t happy with p&p then he wudn't of bid. simples!
    That said, I am against unreasonable charges, but then I wudnt of bid if I thought p&p were too high

    if you charged a really low price for the item you have to make your money somehow so i can't see the problem and i'm an ebay seller myself.

    stephmcd;6927458

    if it was a low price then you aren't being greedy just trying to make … if it was a low price then you aren't being greedy just trying to make some extra cash. i am an ebay seller myself so i know how things go!!!!



    stephmcd;6927577

    if you charged a really low price for the item you have to make your … if you charged a really low price for the item you have to make your money somehow so i can't see the problem and i'm an ebay seller myself.



    Yes, we heard you first time. If she charged a low price it's ok. And you're an ebay seller yourself.
    We got it.

    Banned

    JayIce;6927543

    In all fairness, if the buyer was happy to bid with the set p&p then … In all fairness, if the buyer was happy to bid with the set p&p then that's the buyers responsibility, If he wasn.t happy with p&p then he wudn't of bid. simples!That said, I am against unreasonable charges, but then I wudnt of bid if I thought p&p were too high



    The seller could have been happy to pay if that was the actual cost. Doesn't mean they'd still be happy when they find out that they are lining the sellers pocket.

    I think the fact this seller could send it again and still be making money from the postage but still wants to charge the buyer again then it shows what sort of person they are.


    Were you gonna charge him another $15 to resend?
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