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    Ebay Security

    Hey guys,
    i brought a powerball off ebay, to find out i was sent not only the wrong one(cheaper version) but the person just entered my details into play.com and got it sent to me....(and charged me for the privilage) the cheek.

    But when going onto ebay to complain, not on ebay's home page but when clicking on myebay i get the message:
    " There is a problem with this website's security certificate."
    "The security certificate presented by this website has expired or is not yet valid."

    anyone else getting this? i dont want my ebay hacked.

    22 Comments

    Always check other websites prices before buying on ebay

    I'll just see if I have a problem getting on ebay's site...


    Nope no problem here

    may sound silly but check the date and time on the clock on your computer..

    my ebay is ok for me

    Try Clearing Cookies.

    Original Poster

    respect bacon, would of taken me ages to figure that, cheers
    forgot i'd changed it to watch NFL playoffs lol.

    emzy cheers for checking... also i did check out other sites, i am on HUKDs after all lol, but the description described the product as a white signature series pro powerball.

    When the parcel arrived from play i was confused, espicially when the invoice says it cos 2 quid cheaper.....there are some cheeky people out there

    Number1One

    respect bacon, would of taken me ages to figure that, cheers :)forgot i'd … respect bacon, would of taken me ages to figure that, cheers :)forgot i'd changed it to watch NFL playoffs lol.emzy cheers for checking... also i did check out other sites, i am on HUKDs after all lol, but the description described the product as a white signature series pro powerball.When the parcel arrived from play i was confused, espicially when the invoice says it cos 2 quid cheaper.....there are some cheeky people out there



    Ahh yep my fault, I forgot you were expecting the better one. Very cheeky ebay seller!!

    Original Poster

    lol now when looking at the item purchased it says "The listing below has been updated by the seller, but you can see the item you purchased" Looks like someone is trying to cover themselves lol.

    but when i click to see the orignal posting it comes up with "This purchased item information is no longer available"

    Its just not my day is it

    report the seller for sharing your details with a third party without your authorisation, breach of data protection

    Open a SNAD with eBay as it's not the one you paid for, but you will probably have to return it to the seller at your own expense (annoying I know!).

    Original Poster

    Nice point jimbo....ive just sent him an message stating how dissappointed i am, including your point.

    Sickly i dont really want to pay to return an item that, wasn't my fault, also would i return it to play.com or the seller lol.

    Number1One

    Nice point jimbo....ive just sent him an message stating how … Nice point jimbo....ive just sent him an message stating how dissappointed i am, including your point.Sickly i dont really want to pay to return an item that, wasn't my fault, also would i return it to play.com or the seller lol.



    I know but that's eBay and paypal's silly rule, even if not your fault you have to return a SNAD item back to the seller via trackable method (ie recorded delivery with signature not just proof of postage) if you want a refund, if you don't return it you won't get a refund. Annoying I know. The only thing you can do is contact the seller, and if they don't help you or refund your return postage (it'll need to be returned to seller not play) then neg them.

    I would email the seller and insist that the seller refunds you in full plus your return costs and you will consider not leaving them negative feedback. Once you have received your money in full you then can choose what feedback to leave. Don't allow the seller to barter with you in that they will refund once you have left the feedback. I would however state in any feedback you leave that the seller gave your details out to a 3rd party ie Play.com to source the item. Teach them a lesson.

    Banned

    Send it back to him and let him deal with Play's returns dept (a punishment in it's own) then leave neg feedback, even if you promise not to just to get your money back.

    Banned

    simplyjimbo

    report the seller for sharing your details with a third party without … report the seller for sharing your details with a third party without your authorisation, breach of data protection



    lol codswallop......

    there are heaps of powersellers that do this drop shipping from other companies like play, hmv, the hut group etc

    been going on for years especially in the dvd,cd, bluray, box set markets

    casparwhite

    lol codswallop......there are heaps of powersellers that do this drop … lol codswallop......there are heaps of powersellers that do this drop shipping from other companies like play, hmv, the hut group etcbeen going on for years especially in the dvd,cd, bluray, box set markets



    Without given the buyer an indication that your information will be shared it is a breach of data protection. Drop shipping at one time was not permitted by ebay but if sellers are going to share your details the buyer needs to be made aware of this for various reasons. Just the same as you cannot use any of your buyers emails, unless they subscribe, to use for marketing purposes ie mailshots
    Edited by: "simplyjimbo" 25th Jan 2011

    Banned

    simplyjimbo

    Without given the buyer an indication that your information will be … Without given the buyer an indication that your information will be shared it is a breach of data protection. Drop shipping at one time was not permitted by ebay but if sellers are going to share your details the buyer needs to be made aware of this for various reasons. Just the same as you cannot use any of your buyers emails, unless they subscribe, to use for marketing purposes ie mailshots



    out of interest when did ebay prevent drop shipping exactly?

    what law would someone be breaking by entering in someone elses address details in play checkout?

    Ebay did not allow drop shipping at one stage, a few years back, although this has changed just like their stance on counterfeit goods. If they don't see or are informed of it they ignore it. Just as they leave the Policing of the site to users or original rights owners of any product / service.

    UK data protection act Law prevents the sharing / storing of anyone's details from being shared with third party companies without your consent. Play is the third party here, from what we gather the seller gave no indication that they will be sharing the customer details with anyone outside of ebay. You have to explicitly give permission for any seller to share or store your data, although drop shipping does form a basis of a lot of ebay sales, as well as some other retailers, the terms of the sale have to state if your information is going to be shared.

    To store or share customer data, email /telephone numbers or names, you also need a Data Protection license.

    did you pay with paypal?

    if they dont offer a refund and you have paid with paypal then escalate a claim through ebay and paypal. They should offer a refund then. if not you might get your money back.

    Banned

    simplyjimbo

    Ebay did not allow drop shipping at one stage, a few years back, although … Ebay did not allow drop shipping at one stage, a few years back, although this has changed just like their stance on counterfeit goods. If they don't see or are informed of it they ignore it. Just as they leave the Policing of the site to users or original rights owners of any product / service. UK data protection act Law prevents the sharing / storing of anyone's details from being shared with third party companies without your consent. Play is the third party here, from what we gather the seller gave no indication that they will be sharing the customer details with anyone outside of ebay. You have to explicitly give permission for any seller to share or store your data, although drop shipping does form a basis of a lot of ebay sales, as well as some other retailers, the terms of the sale have to state if your information is going to be shared. To store or share customer data, email /telephone numbers or names, you also need a Data Protection license.



    you havnt answered either of my questions......


    casparwhite

    you havnt answered either of my questions......



    Data Protection Act is a LAW. Read the act, which is very complex, and you will learn something. As to when ebay started to allow drop shipping or still frown on such services again consult their terms but I do remember getting some flack from them myself about 5 years ago when I used the services of dropping shipping myself. Learned the hard way and got told off.

    Why is this relevant to you anyway? Judging by your location you are in Oz not the UK therefore UK laws will not be applicable to you.

    Banned

    simplyjimbo

    Data Protection Act is a LAW. Read the act, which is very complex, and … Data Protection Act is a LAW. Read the act, which is very complex, and you will learn something. As to when ebay started to allow drop shipping or still frown on such services again consult their terms but I do remember getting some flack from them myself about 5 years ago when I used the services of dropping shipping myself. Learned the hard way and got told off. Why is this relevant to you anyway? Judging by your location you are in Oz not the UK therefore UK laws will not be applicable to you.



    im well aware of the data protection law......... im interested to know what law would be broken and how it would be enforced by entering someone elses details into play by an ebay seller.

    there has never been a ban of drop shipping on ebay either .....here is an article promoting it from 6 years ago.......1 year before you were told off??????

    ezinearticles.com/?Dr…985
    Edited by: "casparwhite" 25th Jan 2011
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