eBay seems to be forcing people to use paypal now

I was listing an item worth less than £1. (was a simcard)
Listed in category: Mobile & Home Phones > Sim Cards > O2 (UK)
Also listed in: Wholesale & Job Lots > Mobile & Home Phones > Sim Cards

I get the message:

Dear Seller
Thank you for choosing eBay.

Due to the level of disputed transactions in the category in which you are choosing to list, eBay is taking strong measures to protect both buyers and sellers on eBay.

To sell your item in this category you must offer PayPal as the only payment method. Please sign up for a PayPal account if you do not already have one.


Sign up for a PayPal account.

Learn more about how PayPal protects buyers and sellers


Thank you for your understanding and cooperation.

end.

i think eBay just want people to use paypal as the ONLY option so they can share a profit from the paypal fees. Should it not be upto the seller and buyers to choose thier payment methods. there more or less saying to me: use paypal or dont list your item!

anyone agree or am i the only one who thinks paypal have high fees?

34 Comments

That is ridiculous, I wish more people used the alternatives to ebay, so that they would atleast have some competition.

Edit: is that definatley a genuine ebay email?

I got the same message the night before last when I listed my Xbox. Ridiculous!

Original Poster

simplygifted;1498326

That is ridiculous, I wish more people used the alternatives to ebay, so … That is ridiculous, I wish more people used the alternatives to ebay, so that they would atleast have some competition.Edit: is that definatley a genuine ebay email?



yes, shame about ebay. they have a big monoply.

ps- i got that message when trying to list one of my items, it was - when you are about to list the item right at the end. i spent a good long time making the listing aswell:thinking:

Given that Mobile Phones is one of the categories that attracts that attracts the biggest number of scams, then I can understand their policy. But as to your last point, I totally agree that their fees are too high, especially as you effectively get charged twice (once for eBay fees and once for PayPal), not to mention the fact that their customer service is abysmal.

Seems a bit extreme. It should be upto the buyers and sellers as to what payment method should be used.

Original Poster

nightswimmer;1498351

Given that Mobile Phones is one of the categories that attracts that … Given that Mobile Phones is one of the categories that attracts that attracts the biggest number of scams, then I can understand their policy. But as to your last point, I totally agree that their fees are too high, especially as you effectively get charged twice (once for eBay fees and once for PayPal), not to mention the fact that their customer service is abysmal.



yes, all true

just to point out- my item was a sim card. 99p plus 50p postage.
not a mobile phone, the highest price of simcards iv seen is no more than a fiver (unless its a large wholesale lot or a special number simcard) but generally the price of items in this catogery is pretty low.

Original Poster

Standi;1498374

Seems a bit extreme. It should be upto the buyers and sellers as to what … Seems a bit extreme. It should be upto the buyers and sellers as to what payment method should be used.



yup:thumbsup:

This is anti-competitive practice. Paypal are not the only payment method that provide seller/buyer protection. A case for the watchdog?

monkeybrains;1498350

yes, shame about ebay. they have a big monoply. ps- i got that message … yes, shame about ebay. they have a big monoply. ps- i got that message when trying to list one of my items, it was - when you are about to list the item right at the end. i spent a good long time making the listing aswell:thinking:



Ah ok, just the "Dear Seller" bit that bothered me.

Original Poster

Scribbles;1498386

This is anti-competitive practice. Paypal are not the only payment … This is anti-competitive practice. Paypal are not the only payment method that provide seller/buyer protection. A case for the watchdog?



i sure hope so. last time ebay was on watchdog they sent out emails saying ebay will be on watchdog on bcc and trying to make themselves look innocent.
i think ebay is a good place really (maybe becuase the only major auction site) but none the less they seem to be trying to make the little bit of money by bending the rules out from time to time.

for example: (correct me if wrong)

recently ebay had the Toys catogery Insertion Fees reduced only to increase the final value fee from normal 5.25% to a huge 8.20%.
In general it ment the reduced insertion fee was pointless
They done this just before XMAS, when they know a lot of toys sell.
After xmas they put the normal fees back to normal for toys.
Very bad this

A little bit of money lol! Apparently ebay downtime of 1 hour causes losses of revenue to them of £3K on just the US site and those are figures which are years out of date. Ebay has got greedy just like any monopoly. Problem is what is the alternative really?

It's the same if you want to do a one day listing, you have to accept paypal.

As I found out when I tried to list , 'Collection only', stuff recently, for which I prefer Cash on Collection

monkeybrains;1498380

just to point out- my item was a sim card. 99p plus 50p postage.not a … just to point out- my item was a sim card. 99p plus 50p postage.not a mobile phone, the highest price of simcards iv seen is no more than a fiver (unless its a large wholesale lot or a special number simcard) but generally the price of items in this catogery is pretty low.



It's the Wholesale & Job Lots > Mobile & Home Phones > Sim Cards category that is the one where you have to use PayPal, if you had just listed it in the other you should have been ok.

Original Poster

nightswimmer;1498507

It's the Wholesale & Job Lots Mobile & Home Phones Sim Cards category … It's the Wholesale & Job Lots > Mobile & Home Phones > Sim Cards category that is the one where you have to use PayPal, if you had just listed it in the other you should have been ok.



o i see

Scribbles;1498386

This is anti-competitive practice. Paypal are not the only payment … This is anti-competitive practice. Paypal are not the only payment method that provide seller/buyer protection. A case for the watchdog?



They will probably get away with it as it is only in a limited number of categories and is being done for reasons of security. :x

Original Poster

nightswimmer;1498535

They will probably get away with it as it is only in a limited number of … They will probably get away with it as it is only in a limited number of categories and is being done for reasons of security. :x



yeh, a abit like the littlewoods group- they always have a excuse to get away with things.

I tried to sell a DS and it would not let me, it was asking me to use PayPal due to the nature of the product and that home collection was not allowed

Something to do with fake goods, PayPal is their way of providing buyer protection!!

WTF??

It is a console you muppets!!

you aren't allowed to charge extra for paypal fee's, so don't.
Give people a discount if they pay by other methods!

Original Poster

ctuk;1498637

you aren't allowed to charge extra for paypal fee's, so don't. Give … you aren't allowed to charge extra for paypal fee's, so don't. Give people a discount if they pay by other methods!



yeh good idea really:thumbsup:

but a shame as ebay wont even let you list some items if you dont have paypal as a payment option in the first place...

well its going to happen as ebay own paypal.

Can you add 'Other' as a payment method and just add a text description of suitable payment methods?

I had the same restriction before xmas when selling Wii consoles but I could add a 'Other' postage option because I had Cash on Collection and it never stopped me listing that way.

Ebay is based on a good principle - but milking an excessive profit from its monopoly.

Actually - change that to abusing its monopoly!

ibiza;1500330

Actually - change that to abusing its monopoly!



Totally agree, and on a side note, great user name, I lived and worked there for 4 summers

Mike..

They also do it on fruit machines. Yeah, there's a massive amount of scammers selling them. Not :lol:

As far as I can tell the categories that require PayPal are as follows:

PayPal will need to be offered as a payment option on listings in the following categories:
- Video Games
- Health & Beauty

PayPal will need to be the only payment method on sales in the following category:
- those that are set for a one-day auction
- those in the following categories:
...Computing > Software
...Video Games> Consoles
...Consumer Electronics > MP3 Players
...Wholesale & Job Lots > Mobile & Home Phones
...Business, Office & Industrial > Industrial Supply / MRO

Which covers a BIG part of ebay, including FRUIT MACHINES:x:lol:

Shengis;1501559

Which covers a BIG part of ebay, including FRUIT MACHINES:x:lol:



Have you got a shed full of fruit machines that you're trying to get rid of or something? Have you tried th FS/FT forum? ;-):p

nightswimmer;1501563

Have you got a shed full of fruit machines that you're trying to get rid … Have you got a shed full of fruit machines that you're trying to get rid of or something? Have you tried th FS/FT forum? ;-):p



I have indeed got a source and it is shed related. But no doubt if I did list them in FS/FT i'd be considered a trader (i'm not). Not worth the hassle;-) It's a pain to list them on ebay though as they are too big to send through the post, so its personal collection and NO PP seller protection as no proof of delivery.

Banned

This wouldnt be so bad if paypal offered the protection they bragged about. twice I paid for ebay items offering so called paypal preotection and the items never arrived. After filing a dispute with paypal, they came back after a long time with "sorry but we could not recover the funds from the sellers account". In other words, "tough - you have been ripped off!"

[url]www.paypalsucks.com[/url]

I've also had a chargeback debited to my Paypal account 2 WEEKS after I dispatched the goods.

Since then, I investigated and it appears that anyone who pays by credit card (which includes Paypal), can issue a charge back to their credit provider, if the goods are late (they weren't), inaccurately described (they weren't) or arrive in a damaged condition (they were carriage insured), or do not arrive at all.

Luckily, my Spanish buyer was a Gentleman and in this instance it was his bank who rejected the payment and I eventually received payment after two further attempts.

My point is that if a payment is declined, two weeks after the transaction and the goods have already been dispatched, the seller has NO Paypal protection. No Money and no goods. In other words, theft.

You cannot even offer Google Checkout as an alternative, as EBay will close your account!

It really is a monopoly. Quite often the combined Ebay & Paypal fees have been more than I have made in profit!

I suugest any regular sellers on EBay Google 'Credit Card Chargeback', so at least they are aware of the possible losses.

To add my two-penneth to the ebay/paypal discussion:

If this was being done to protect sellers/buyers then fine but Paypal protection is useless in reality.

First as a seller you are only protected from chargebacks if the buyer has a confirmed account with a verified address and you send by a trackable method. However you cannot set your preferences to restrict selling only to such people. All you can do is wait for a payment and see if they have a confirmed/verified account and if not make the decision to refund and relist-what a pain.

Secondly, if the person you supplied to has emptied their Paypal account then even if you sent the item to a confirmed/verified account holder by a trackable method then you will still get nothing. The seller protection isnt underwritten by Paypal.....it costs them nothing to offer it - if the other party has no Paypal funds then there is nothing they will do to reimburse you.

kevinyork;1501768

First as a seller you are only protected from chargebacks if the buyer … First as a seller you are only protected from chargebacks if the buyer has a confirmed account with a verified address and you send by a trackable method. However you cannot set your preferences to restrict selling only to such people. All you can do is wait for a payment and see if they have a confirmed/verified account and if not make the decision to refund and relist-what a pain.



There is another option here. You refund the money and ask the buyer to get their PayPal address confirmed. Once they have done this, they can then repay you and you will be covered. However, you *must* return the money first. If you keep their money and they then confirm their address, the status of the money that they sent you is still considered unconfirmed.

And in the meantime the buyer leaves you a neg for being a pita and not accepting their payment, and you just know that if they complain to ebay and send the PP transaction ID they'll uphold the complaint against you and may cancel your ebay account. All good fun :lol:
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