eBay Seller Went Bust - Can My Friend Get His Money Back?

Simple enough really. A colleague at work bought a running machine from an eBay seller, who has gone bust before delivering. It cost something daft like £500. But it is top of the range.

Anyway, he paid with Paypal using his Credit Card.

Can he get his cash back through PayPal or his credit card company?

Cheers, Gary

19 Comments

Paypal , tell him to click the transaction and file a dispute - he may get some money back but it depends if the sale had ebay buyer protection for paypal

hmmm...presume what dandoc2 says is correct, but there's only one way to find out - contact paypal.

Banned

go through the creit card company, if he really is in liquidation then his paypal account should be frozen so he is unlikely to get it back that way.

colinsunderland;2089153

go through the creit card company, if he really is in liquidation then … go through the creit card company, if he really is in liquidation then his paypal account should be frozen so he is unlikely to get it back that way.



wow i live in sunderland ..........

I can't believe people still buy things from Ebay. Apart from the odd item, most can be bought cheaper elsewhere if you really look, plus you don't get the hassle of things not working/not arriving if you buy from a big reputable company!

if he doesnt get money back via paypal - which is very doubtful - he is going to get it back through credit card - he should contact credit card company now so they wont add interest - it should be put on hold until matter is sorted out

Try Paypal first, but your credit card company will probably be the best bet as all purchases over £100 should be covered for this eventuality. Good luck to your mate!

superfran;2089177

I can't believe people still buy things from Ebay. Apart from the odd … I can't believe people still buy things from Ebay. Apart from the odd item, most can be bought cheaper elsewhere if you really look, plus you don't get the hassle of things not working/not arriving if you buy from a big reputable company!



ebay is like buying anywhere else - bad things sometimes happen. And I've had much more hassle dealing with large companies when things go wrong than with ebay/paypal. Maybe you should start believing again :-D

holly100;2089190

if he doesnt get money back via paypal - which is very doubtful - he is … if he doesnt get money back via paypal - which is very doubtful - he is going to get it back through credit card - he should contact credit card company now so they wont add interest - it should be put on hold until matter is sorted out



couldn't have put it better myself !

superfran;2089177

I can't believe people still buy things from Ebay. Apart from the odd … I can't believe people still buy things from Ebay. Apart from the odd item, most can be bought cheaper elsewhere if you really look, plus you don't get the hassle of things not working/not arriving if you buy from a big reputable company!



i still buy loads on it but only if it has paypal protection

i got an email from my credit card company today saying that i cannot claim from them for things via paypal. paypal only covers you for upto £150.
hope this helps
p.s. i just got ripped off £325 on ebay

dinky.ben;2089215

i got an email from my credit card company today saying that i cannot … i got an email from my credit card company today saying that i cannot claim from them for things via paypal. paypal only covers you for upto £150.hope this helpsp.s. i just got ripped off £325 on ebay



They're wrong, read them the consumer credit act. They're joint liable as long as it's over £100, even if only 1p of it was spent on your card.

Banned

Benjimoron;2089234

They're wrong, read them the consumer credit act. They're joint liable … They're wrong, read them the consumer credit act. They're joint liable as long as it's over £100, even if only 1p of it was spent on your card.



thats correct

Banned

mostwanteddirect;2089165

wow i live in sunderland ..........



so do i :-D

Benjimoron;2089234

They're wrong, read them the consumer credit act. They're joint liable … They're wrong, read them the consumer credit act. They're joint liable as long as it's over £100, even if only 1p of it was spent on your card.



Quite correct, ring and TELL them you want a form sent out to action a refund....

colinsunderland;2089273

so do i :-D



i live near it, dont know why thats relevant just wanted to join in

guerilla;2089302

i live near it, dont know why thats relevant just wanted to join in



i probs live nearer you i live in houghton ooooooooo how exiting shall we all meet up for weekly hotukdeals round ups :oops:

Any news on whether your friend got their money back? If so which route was taken?

Thanks!
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