ebay troubles

I had just sold a Samsung D900 on eBay, the transaction went smoothly and the buyer has left me positive feedback. Now after a week of the feedback being left I get this:

'you said the phone had been used for 1 week, was there any problems with the phone because for the last 3-4 days I've not been able to use the phone because every time I make or receive a call either the I cant hear the person on the other end or they can't hear me, or the call just ends. The signal has always been full strength and the battery is full as well.. Obviously this is not much use to me so if you know of a reason or remedy I would appreciate an email to discuss this.'

Has anyone else had similar problems with the phone? If so how did you fix it? It had only been used for a week as stated and worked all that time.


How long ago did you sell it to him/her.

Maybe he needs to adjust the volume control.

Shame Dinosteveus is not around because I hear he is a whizz on ebay problems

Yeah PM Dino he will sort it out :-D
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