Found 6th Aug 2009
Hi i was just wondering if anyone has used ebookers for booking hotels and what they thought of them. Thanks in advance H&R added for helpful replies

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I used them 3 years ago for my wife’s 30th.
We went to New York for 4 days and Las Vegas for 3 days. They seemed like the best price so I booked it.
When arriving at our NY hotel, the hotel never had any record of us.
They only had one room left which was an executive room and they wanted full payment for it for us to stay. For the first 3 days of our holiday I had been on to ebookers trying to get it sorted as I had to now pay twice.
They told me that they would pay the hotel and not to worry. The hotel said when ebookers paid them they would reimburse my money to my account.
When checking out ebookers still hadn’t paid the hotel so I never got my money back. Ebookers told me it would take a few days and THEY would reimburse me.
Once I came home I still had not been given my money back and when I contacted ebookers they said it wasn’t heir problem it was to do with the booking company they used and I was to contact them.
Needless to say I went crazy and several attempts later I still never had my money.
Eventually I got my friend who’s a lawyer to send them a letter. I think they s**t themselves when they got this and I got the money with a letter of apology.
Hope the story wasn’t too long. I’ll never use them again. Stay Clear!

Mod & Ed

I've used them and hotwire.com, hotels.com and ivegas.com to book a 3 week road trip to the Usa earlier this year and a previous trip last year, never had any problems with any of them and saved a fortune, stayed in fab 4 and 5* hotels for the cost of 1 and 2* ones if I had booked direct, esp recommend hotwire.
Hope you have a great time

Original Poster

Thanks it seems to be mixed reports everywhere but i think i dont want to chance as i'm booking 8 hotels over 3 weeks in Oz.

jim1_6310;5946574

Thanks it seems to be mixed reports everywhere but i think i dont want to … Thanks it seems to be mixed reports everywhere but i think i dont want to chance as i'm booking 8 hotels over 3 weeks in Oz.



where you going in Oz

Original Poster

Flying into cairns then driving down to Sydney. Sydney for new year

Brilliant
I lived in Sydney for 5 years. Great city. New Year is great there. Whats your plans for NY and where you staying in Sydney. You lookinf for posh hotels or something more for budget

Original Poster

I'm going for a inbetween hotel i have booked the mecure which i believe is near the train station. Not to much plans really just take it as it comes. do you have any recomendations.
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