Found 22nd Sep 2008
I Bought a HD camcorder from ebuyer who mailed me to say it would be delivered on FRiday (no time mentioned). Got home Wednesday - failed delivery by Citilink. Phoned Citilink - left number on automated system for call back. No call back. Eventually got item.

Currently, JVC have a £50 cashback on this camcorder when you mail them the receipt and warranty card.

Only warranty included with goods were Australian and New Zealand warranties. Phone ebuyer. They send e-mail saying that their goods complied with UK systems (i.e. right plug) but, because items were heavily discounted they were not participating in the JVC cashback scheme.

Have sent camera back and bought identical from PC world - £5 more but will get £50 cashback, and will get a UK warranty.

Just a heads up to be wary of this company.

  1. Misc
Groups
  1. Misc
5 Comments

Which camcorder was it?

Original Poster

jvc Gzhd3 Hdd

Banned

The fact they allowed you to send it back without fuss, is actually pretty good! Try that with some other online retailers! (Yes I know its covered in SOGA - but that doesnt seem to matter to some of them!)

Though useful for the heads up for this particular item if anyone was thinking of doing the same as you for the credit.

Original Poster

Distance selling regs mean you can send anything back if you weren't able to see it before you bought it - it's the law

Banned

virus;3026515

Distance selling regs mean you can send anything back if you weren't able … Distance selling regs mean you can send anything back if you weren't able to see it before you bought it - it's the law



I'm well aware (and have said so in the post above) however not all companies think it applies to them! (They think if they have their own terms and conditions thats above the law!)
Post a comment
Avatar
@
    Text
    Top Discussions
    1. Best Way to Cook Pheasant Breasts?33
    2. Wireless earphones57
    3. Will iPad 2 iOS update slows it down?44
    4. Jd sports11

    See more discussions