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    ebuyer returns

    Hello All,

    Just packed my product ready for collection tomorrow as its a faulty HDD.
    The same HDD is not available anymore. What will eBuyer do ? The status on the RMA is down as "Direct Replacement"

    Thanks All

    6 Comments

    Banned

    maybe you had the last one put on hold - lol

    If ebuyer do not have a product in stock at the time that they receive your return, they refund your money. They would send e-mails advising you of this though, usually a couple to a few days after the date you return the item.

    Banned

    most companies usually replace with something equivalent to the same value or higher...

    Original Poster

    rubberduck;1871630

    If ebuyer do not have a product in stock at the time that they receive … If ebuyer do not have a product in stock at the time that they receive your return, they refund your money. They would send e-mails advising you of this though, usually a couple to a few days after the date you return the item.



    thanks.....hoping they refund

    I hope they don't do the same with my surge protection plugs, faulty that is

    Original Poster

    ebuyer have me a credit note, just to let anyone know who may be in the same position.
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