Posted 25th Nov 2022 (Posted 20 m ago)
Check your EE account for criteria. Don’t just check the app, log in on a browser and click to upgrade. 

I’m curious to see how people get it as this is being advertised as a promo but when they ran a similar promo two years ago, I had a *G-litch* and it completely wiped a large upgrade fee.
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    Shows I can upgrade but doesn't wave any costs / fees like yours bud unfortunately
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    Sorry to hear. Just to check, did you use the app, or in a browser? My £0 came and went depending on the page so it'd worth a root around.
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    48821499-DurHW.jpg
    My upgrade fee quoted £71.08 on same pages, but £0 on other pages of the process.  (edited)
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    What do you mean on others? Other peoples accounts?
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