Posted 18th Jul 2021
Does anyone know how I could cancel my phone contract without having to pay the full termination fee?

I currently have 11 months left to pay and my termination fee is £300 however I feel I should be entitled to some discount on this, I have had numerous problems with signal, specially at home and my working office, there only solution is to be on WiFi calling but that signal isn't reliable too?
I have gone down all the diagnostics test etc but they now tell me I should go through my broadband provider of WiFi calling drops which is unbelievable?!?!

I am happy to pay a certain amount and have no further involvement with EE I just think they are having my pants down paying the full termination fee when I clearly have numerous network issues.

any advice is welcome...
Community Updates
Post a comment