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    EE/Orange Best Plan Downgrade of talk time

    I don't know really where to put this, but I wanted to share it as I think it could be useful to others.

    I have been with orange for a good few years now, I would say 5.

    I rang today and spoke to someone about dropping my tariff down, he said he would have to get a supervisor to call me back within the hour. He kept saying as I am a valuable and loyal customer he will help me out. I am not very loyal, I don't usually pay my bill on time!

    The supervisor rang me back not long later and continued calling me a loyal customer. He went through my current £29.99 tariff, unlimited texts, unlimited messages and 1gb data, and said I don't use much of my plan. He dropped my tariff from £29.99 to £11.99 starting on my next billing date. I still have unlimited texts but just 250mg of data, which is fine for me as I am always connected to wifi.

    Anyway to cut a long story short, with relatively no work I have reduced my phone bill by less than half and I am getting a call back about my upgrade in a few months.

    For people who are struggling give them a call and see if you can get a saving too!

    6 Comments

    Surely you will just end up with another expensive monthly if you upgrade. If moneys tight, just keep your current phone for as long as you can.

    Original Poster

    Comment

    mittromney

    Surely you will just end up with another expensive monthly if you … Surely you will just end up with another expensive monthly if you upgrade. If moneys tight, just keep your current phone for as long as you can.



    If I upgrade I will, but I will wait and see what they offer me. No harm in that. Plus I never expected them to drop my plan so dramatically.

    Once you are half way through your contact you can start dropping your plan so if I upgrade I'll start again haha.

    I got unlimited texts, 1gb data and 250 mins for £9.99 the same way last week

    Original Poster

    debjanes

    I got unlimited texts, 1gb data and 250 mins for £9.99 the same way last … I got unlimited texts, 1gb data and 250 mins for £9.99 the same way last week



    that's even better. feel a bit let down now lol

    I'm paying a tenner for 600 min unlimited texts and 1gb of data lol

    I know you say you don't use much data, but be careful if you get anywhere near your limit.

    I don't know if EE is the same, but T-mobile charge £7 per MB once you go over.
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