Eight years, 100% positive feedback and tonight I get my first negative eBay feedback.

31 replies
Found 21st Jan 2009
I sold the Blu-Ray version of Casino Royale on eBay last week. This was the version Sony sent me after I registered my Blu-Ray player (along with Batman Begins). As I already had a copy (I received it after registering my PS3) I put on eBay as Brand-New & Sealed.

Get home tonight and the guy who bought it had sent me an email saying he wasn't happy and that I had mis-adverised the blu-ray as it wasn't an original copy because it said "Not for Rent or Sale" on the back. I didn't know it wasn't an original copy, I thought it was legitimate as it had come direct from Sony.

I said this is a legitimate copy, and didn't know it wasn't original.

The buyer (new eBay user) infers I am a con man for not telling everyone it came free with my Blu-Ray player.

I offer his money back less the postage (which incidently doesn't cover the postage/eBay/Paypal fees I have incurred) as it is a legitimate copy (are Sony selling pirated DVD's now?)

I explain to him I sold the other free Blu-Rays that came with it (Hancock & Mamma Mia) without any problems, also tell him I sold "300" & "The Bourne Supremacy" that came with my HD-DVD player too.

He then tries to be sarcastic and take the mick, but demands all his money. By now it's the principle not the money that is the problem. I'm a very honest person, and yet I'm being referred to as a con man.

I've emailed eBay and asked them to remove the feedback. I'd have given him his money back had he not waded in and accused me of conning him from the start.

The DVD came direct from Sony, so how was it not an original copy?

31 Comments

Banned

why didn't you just sell your old copy, then you wouldn't get in the ****, unless you didn't read the back then you are non the wiser. Don't give him a refund though, that's a joke.

It is an original copy, the buyer is just being a t*t. tell him to return the disk to you and then refund him, if he doesn't start a paypal claim, refund -postage. lol

if you say you have the exact copy - get Sony to verify (although they prolly wanna know why you're selling their freebie on ebay) so i'd say for peace of mind you should email them with a picture say you're concerned if this is genuine or not. a polite letter laced with a subtle way to request for info without actually asking for an official line, if that makes sense.

it was original mate unfortunately u get idiots that feed off your feedback i now have 1100+ 100% feedback but was just 96% thanks to some seller sold me a graphics card then wanted £25 quid to post !!!!!!!!!!! for weight would have gone next day for £8 and i wouldnt have had a problem with that but for £25 quid id want it delivered by helicopter


ebay and paypal same company so they will sde with him :-(

Original Poster

lumoruk;4146423

why didn't you just sell your old copy, then you wouldn't get in the … why didn't you just sell your old copy, then you wouldn't get in the ****, unless you didn't read the back then you are non the wiser. Don't give him a refund though, that's a joke.



I didn't even notice the back mate. I received it from Sony and assumed it was ok. I didn't have any problems when I sold the other Blu-Ray's.

Like I said I was accussed of being a con man straight away wasn't nice, this was on top of having a bad day at work.

You must have his adress, so send some heavies to his house to 'take care of things'

I think i'd be miffed too if it said not for rent or sale on the back especially if it was a gift.

Ask him to return it and say you will refund him and hopefully he'll agree to remove the feedback.

If you don't wish to do that there maybe something in the feedback that will allow it to be removed anyway,what does the feedback say exactly ?

Original Poster

jamstaruk1972;4146458

it was original mate unfortunately u get idiots that feed off your … it was original mate unfortunately u get idiots that feed off your feedback i now have 1100+ 100% feedback but was just 96% thanks to some seller sold me a graphics card then wanted £25 quid to post !!!!!!!!!!! for weight would have gone next day for £8 and i wouldnt have had a problem with that but for £25 quid id want it delivered by helicopterebay and paypal same company so they will sde with him :-(



I sold a HD-DVD player last week (the one that was in my bedroom, there is a reason why I am posting this).

Parcel2Go/DHL delivered it damaged (they won't give me any compensation) claiming it was my packaging. When the buyer tried to play a disc it wouldn't read it (this indicated they dropped it).

I am giving him the one I had in the front room (I bought two when they were on offer last spring as I needed a DVD player for my bedroom) as a replacement as he desperately wanted one (it was despatched today). The buyer is over the moon, calling this exceptional service.

All for nothing. :-(

Original Poster

deb8z;4146502

I think i'd be miffed too if it said not for rent or sale on the back … I think i'd be miffed too if it said not for rent or sale on the back especially if it was a gift.Ask him to return it and say you will refund him and hopefully he'll agree to remove the feedback.If you don't wish to do that there maybe something in the feedback that will allow it to be removed anyway,what does the feedback say exactly ?



I didn't know. I assumed because it came from Sony it was legitimate.

He was on my case straight away, accusing me of mis-advertising the product in his first email. This got my back up.

I'm not saying it isn't legitimate,BUT ebay is well known for copies etc and with it having that on the back its obviously given the buyer the idea that somethings not right,as they are a newbie they have just waded in,instead of being polite,.

hes a ****** to be honest mate i think most people can see throw a few negatives too be honest as long as % is not too high id be ****** as well tho just tell hm to return item recorded and youl refund him plus his postage costs bet hes watched it before returning item too

Tell him to jog on:thumbsup:

If you can live with the feedback and its NOT still sealed,don't accept it back.

Its upto you,you have a few options.

Liverpool_Bear;4146544

I didn't know. I assumed because it came from Sony it was legitimate.He … I didn't know. I assumed because it came from Sony it was legitimate.He was on my case straight away, accusing me of mis-advertising the product in his first email. This got my back up.



Sounds like the usual buyer:roll:

Give em an inch and they take a mile. I go to extraordinary lengths to try and have as few of these hiccups as possible.

Hope it can come to a satisfactory conclusion.

Original Poster

jamstaruk1972;4146590

hes a ****** to be honest mate i think most people can see throw a few … hes a ****** to be honest mate i think most people can see throw a few negatives too be honest as long as % is not too high id be ****** as well tho just tell hm to return item recorded and youl refund him plus his postage costs bet hes watched it before returning item too



It's still sealed (or so he claims). Then said I was going to take the DVD and not refund his money (because that is what my 100% feedback indicates).

A real charmer.

http://www.huntinglife.com/imgLib/20071221_Fox_hunting.jpg

just a suggestion.

Original Poster

robtallica;4146624

Sounds like the usual buyer:roll:Give em an inch and they take a mile. I … Sounds like the usual buyer:roll:Give em an inch and they take a mile. I go to extraordinary lengths to try and have as few of these hiccups as possible.Hope it can come to a satisfactory conclusion.



I've emailed eBay and asked them to remove it. I've done nothing wrong.

I sold a Blu-Ray before Christmas and the buyer mis-read it, thinking it was the regular DVD (even though it had Blu-Ray in both the title and description which he acknowledged). The lad still took it, saying it was his mistake and that he'd sell it. He left me cracking feedback too, complimenting my communication and service.

Banned

a blu ray is a blu ray i havent heard of any fake ones circulating around. my m8 got one free from sony after registering his ps3, and to clarify which i think everyine else may have said it works the same as any other free or bought blu ray.. i bought a buzztv promo discps3 full game, which someone got free i only paid a couple quid for it on fleabay .im not complaing it may be of value in time to come:thumbsup:

Original Poster

kippy;4146639

just a suggestion.



Hahaha, I thought he was going to have the last laugh.

I've got a blind date (well not blind as we've seen each other photo's via Facebook) on Friday night. The girl I am meeting came on MSN and asked me how my day had gone. I explain to her that it had been bad, got worse because of this idiot on eBay but had got better because she was on MSN.

I tell her what happened. I then get a text saying she wants to give Friday a miss as I'm not having a good week!

I was gutted as I was looking forward to meeting her.

Anyway one **** joke later (about Tesco taking over MFI. Buying a fresh chicken and the legs fell off when I got it home) and she agree's to meet me this Friday.

Phew.

gsoh is always an attractive trait. well done!

ps: how did the chicken leg fall off a whole chicken?
no wait, dont tell if it involves describing property options for battery chickens.

]here's a strange way to remove a leg off a chicken.
http://img.dailymail.co.uk/i/pix/2007/08_02/chicken1WNS_468x310.jpg

Original Poster

kippy;4146805

gsoh is always an attractive trait. well done!ps: how did the chicken leg … gsoh is always an attractive trait. well done!ps: how did the chicken leg fall off a whole chicken?no wait, dont tell if it involves describing property options for battery chickens.]here's a strange way to remove a leg off a chicken.



I also sent her this one.

I booked a flight to New York with American Airlines. They asked me where I'd like to sit.

"Preferably in the shallow end."

That's ridiculas it's always the new users who are always pulling ******** like that, The one you sold is it the one that is in a thinner Blu Ray Case that normal Blu Ray Cases? If so thats the one im currently selling that came free with my PS3 from Sony as well. There not pirated or fake copies at all and that buyer doesnt clearly know that. Just because you buy an ex rental from Blockbuster for example and it displays not to be Sold on the box doesnt mean it's a Pirate copy for cryng out loud. Some people are so stupid.

What did the feedback say,i asked you before?

Ebay won't remove it unless it meets a certain criteria,like its offensive etc

Original Poster

deb8z;4146899

What did the feedback say,i asked you before?Ebay won't remove it unless … What did the feedback say,i asked you before?Ebay won't remove it unless it meets a certain criteria,like its offensive etc



not as we thought the item would be. Very unhelpful and not giving us … not as we thought the item would be. Very unhelpful and not giving us money back



My response: Sold original Sony product, said it wasn't original. Inferred I was a con man.

What a prat.

Just because it says no Rental or Resale doesn't mean its fake or any less than the one you would buy from HMV, it just means its promotional and you are not allowed to Sell it in a commercial environment as new Stock at full price.

Its the same as when Pepsi write on the side of multipack cans 'Multipack not for single sale' its the same principal... so some greedy store doesnt sell them off individually and make more money.

Grrrr I hate people like that.... they are stealing my oxygen!

reply to his email and say "HAHAHAHAHAHAHAH!!"
I'd love to see his face!

Original Poster

Celticsun;4149454

What a prat.Just because it says no Rental or Resale doesn't mean its … What a prat.Just because it says no Rental or Resale doesn't mean its fake or any less than the one you would buy from HMV, it just means its promotional and you are not allowed to Sell it in a commercial environment as new Stock at full price.Its the same as when Pepsi write on the side of multipack cans 'Multipack not for single sale' its the same principal... so some greedy store doesnt sell them off individually and make more money.Grrrr I hate people like that.... they are stealing my oxygen!



Wish I could retract my feedback, as I praised him for quick payment.

Original Poster

Really should have left "tried it on, wanted a discount for an original blu-ray DVD".

deb8z;4146899

Ebay won't remove it unless it meets a certain criteria,like its … Ebay won't remove it unless it meets a certain criteria,like its offensive etc




I got one removed a while ago from some newbie buyer (0 feedback) who bought AC/DC tickets off me but didn´t have a verified paypal shipping address and then left me negative feedback, accusing me of changing my mind and not wanting to sell to her even though i stated in the auction that I only post to confirmed/verified addresses.
Called eBay, explained the situation and within minutes it had been gone (been with ebay for 10 years now, almost 2500 feedback, 100%positive)

Original Poster

eBay won't do anything. Never mind, it will be gone within 11 months.

It's taught me one thing as a seller, don't leave feedback before the buyer.

Original Poster

tinkerbell28;4302708

That would not have made a difference in this case, sellers can't neg … That would not have made a difference in this case, sellers can't neg buyers anymore, that's why more buyers are becoming neg happy rather than trying to sort things out



That's terrible.
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