email contact details for bt broadband

1 reply
Found 13th Nov 2007
i want to cancel my bt broadband account ... could someone please give me their direct email address to complain and cancel as phoning their helpdesk and speaking to ppl abroad is just not going any where.

2 Comments

0800 800 150 - speak to Broadband customer service there UK based! ( well have been 4 me) there very helpful I had a problem with service and I was in contract they said I can cancel and I dont need to buy out the contract or they will send me different router and gimme 1 month free just if i stay

I tried the other router worked fine + got an engineer rewire the whole house + 1 month free good old BT!

Original Poster

thanks qazim ! That will be of great help

ive been with bt for 8 years now and pay nearly £30 a month. Im getting really sluggish speeds though and although its up to 8mb and my line is capable of 5mb, i get around 1-2mb at most times. I will surely cancel.
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