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    email from paypal that i dont understand

    just got this email from pay pal but dont under stand as it doesnt tell me what bank acc it is...

    this is what it says -

    Dear brett king,

    On , we attempted to transfer from your bank account, ending in . This transfer was returned by your bank on for the reason below:

    There was a bank processing error.


    As a result, this bank account has been removed from your PayPal account. Please contact your bank for more information or add a new bank account. Please do not contact PayPal because this is entirely an issue between the account holder and their bank.


    Yours sincerely,

    PayPal


    whats the next steps for me??

    13 Comments

    i had a very very similar email to this only last week off paypal but ignored it as i presumed it was fake

    "Please contact your bank for more information or add a new bank account."

    One of them two maybe??

    happened to me aswell dont have a clue why, not bothered though.

    were you wanting money put into your account yes?

    Banned

    well it will be whatever bank account you have registered on file to transfer money from

    Original Poster

    yeh bu i have 2 bank acc on my pay pal and the other week i removed one but the email doesnt tell me what acc was removed and 2 accs are still showing on my pal pay acc

    strobez1977;6310487

    yeh bu i have 2 bank acc on my pay pal and the other week i removed one … yeh bu i have 2 bank acc on my pay pal and the other week i removed one but the email doesnt tell me what acc was removed and 2 accs are still showing on my pal pay acc



    Phone them.

    Seems like you deleted the wrong one.

    I also received the same e-mail with blank spaces. Must be a Paypal problem somewhere.

    more than likely a spoof - report it to paypal or ebay and they will investigate and send you an answer - do NOT answer and give bank account number et. Just copy and paste the email or forward it to spoof'@paypal.co.uk

    Original Poster

    I tried removing a bank on my paypal but it said it is currently going though a transaction and that I would have to wait for it to complete before I could remove it,I can't understand why this transaction hasn't completed as it was only for £10 and I have enough funds in that acc

    Original Poster

    tinkerbell28;6311326

    Ok this is making more sense now, you have tried to remove an account … Ok this is making more sense now, you have tried to remove an account with an outstanding transation, but you don't understand why the transaction has not completed as you have funds, is that right?Can only be the bank has refused or has issue with the dd in that case, so pp would refuse a funds transfer, you need to contact the bank involved.



    i would of thought as the paypal wont let remove the acc untill the transaction has gone though then i would be ok as the acc is still on my pay pal

    Original Poster

    this is the message i get when i try to remove the bank acc from my pay pal--

    You cannot remove this bank account because it currently has a pending transaction. This transaction may take up to 7-9 days to complete, at which time you will be able to remove the bank account. Please try again after the transaction has been completed

    Original Poster

    how am i ment to know what transaction is causing the problem??

    Got one a while back, basically Paypal have scewed up your dd but won't admit or discuss it with you, contacting the bank is a waste of time as its all initiated by Paypal. If you press Paypal they will give you a load a bull **** script stuff about security but will admit to nothing. All you can do is keep your fingers crossed it will reappear at some stage. I made loads of calls to paypal/Bank deleted and ctraeted accounts to no avail, Paypal are a law unto themselves (literally)
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