Found 1st Aug 2009
Has anyone recieved their £15 discount from games from a recent post. i ws charged ful price and complained by email after a week of not being refunded, then they agreed to give me it. I recieved a £15CR notice through the post but still not ACTUAL refund to my account. Anyone else still not been refunded or have an idea of how long it will take?

  1. Misc
  1. Misc

If i purchased an item that was advertised with £15 discount, but i was charged full price,

I would not accept a £15 credit note.

I would email and point this out.

If i still had no joy, i would eplain how they have 14 days to pay before i use Money Claim Online to recover my £15 and they would also have to pay the Court costs.

Catalogue companies do this all the time, they offer you a discount then credit your account, hardly ever do they apply the discount before charging you! Also they are hit and miss to whether they feel like applying the discount - i personally don't bother with catalogues anymore1 (and yes..... i know people have got cheap DS's and Wii fits - but seems like too much hassle)
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