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    Empire stores.... The cheek!!!

    Banned
    I bought a Car CD radio from Empire stores a few months back from a post from Deanos I think it was. Not only did they send the wrong one, they sent a faulty one. I got it exchanged, but is was more hassle than it was worth. Cost of the radio after voucher for 1st time customer was £25 delivered.

    After all the hassle - I phoned them to take my details off their books, close my account and never contact me every again.

    Ive just had a call from them about the radio, telling me I have a 3 year warrenty for it and that I can call them at anytime. OK, thanks I said. "There will of course be a charge for this" What - so you have rung me to sell me an insurance policy. "Er, yes". And how much is that? "£42.50"

    So not only have the broken my instruction never to call me, they are trying to sell a 3 year warrenty for £42.50 for an item that cost £25!!!!

    And they wonder why I told them to close my account!!!

    7 Comments

    At least they knocked 10p off by the end of the call. ;-) :giggle:

    Admin

    :lol:

    Original Poster Banned

    Syzable

    At least they knocked 10p off by the end of the call. ;-) :giggle:



    Oh no they didn't! :giggle:

    Crafty edit. :giggle:

    It does annoy me though when they always ring to try and sell you some dodgy warranty. I've had about 3 calls from a firm now asking me about extending the warranty on my TV. I keep telling them if it breaks then it'll accidently somehow fall of the wall. :-D

    It could be worse - look at the littlewoods voucher scandal!

    I've had about 3 calls from a firm now asking me about extending the … I've had about 3 calls from a firm now asking me about extending the warranty on my TV. I keep telling them if it breaks then it'll accidently somehow fall of the wall.



    If it includes accidental damage then it's probably worth it (saves claiming on your household insurance) but if it doesn't then its not.

    Of course its always best to check out the T&C's on all warranties and of course, it helps to know how to play the "game" properly.

    Original Poster Banned

    Syzable

    Crafty edit. :giggle:



    Well it is panto season!!:giggle:

    It does annoy me though when they always ring to try and sell you some … It does annoy me though when they always ring to try and sell you some dodgy warranty. I've had about 3 calls from a firm now asking me about extending the warranty on my TV. I keep telling them if it breaks then it'll accidently somehow fall of the wall. :-D



    Or better still, use the SOGA for something thats of any value. But I cant beleive that for an item that cost £25 that could seriously consider anyone would be that guilable to pay £42.50 for an extra 2 years!

    Besides, the car stereo is rubbish - and sitting under the seat of my car having replaced it with a DVD player from ebuyer (from a hot deal) and cost me £46!
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