ending a mobile phone contract-vodaphone

4 replies
Found 31st Mar 2008
Hi has anyone recently ended a mobile phone contract with vodaphone?my one ends at the end of april and would like to know when they take final payment from me as the next payment comes out on the 11th of april.

4 Comments

Don't you have to cancel it yourself?

Original Poster

yes i sent them a letter to headoffice and have been told my contarct ends in april but not been told when my last payment will be taken

Are you registered for vodafone online billing? That should give you more information, failing that you could phone them from your mobile the number is 191 I think.

I'm changing from Vodaphone to Orange. My contract finishes in June so I will write to them at the end of April asking them to disconnect and terminate my contract, and contact my credit card company to cancel the direct debit. I will be asking for the PAC code for my phone so that I can port my number to my new phone.

Contact;

Phone Disconnection Department
PO Box 549
Banbury
OXON
OX17 3ZJ

Hope this helps.
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