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    Error in pricing in Tesco

    Coatbridge Tesco Extra

    Bought 3 bottles of red wine "Vina Albali 2009 Tempranillo" on a 3 for £12 deal
    Went through as £5.99 each and was charged £17.97
    Straight to customer services for a nice "double the difference refund" of £11.94
    dont know how long the mistake will last but 3 bottles of £5.99 for £6.03 is nice in my eyes

    Baronvon

    30 Comments

    And you think that represents a deal do you?oO

    Original Poster

    errrr apols if its the wrong section, can a mod move if necessary

    Well done, but not worth trying again. What if someone tries it and it doesn't work?

    good effort

    Original Poster

    then they still get 3 bottles for £12

    just sharing something I`ve found

    Original Poster

    jesus lol, -27 already !!

    cold
    why did i waste my time

    shouldve just avoided by reading the title..
    pointless
    COLD

    what is double the difference ???

    Original Poster

    shouldnt have bothered

    wow great
    i once bought some stuff on the self service checkout at sainburys. The coin change shoot jammed and i came out 40p up!

    Should have posted that deal on here!

    Original Poster

    thegroutch

    i've wondered with this double the difference, lets say you were charged … i've wondered with this double the difference, lets say you were charged £5 for something instead of £2, do you get it free & they owe you a quid then?



    yes

    had it happen with some kids toys I bought my daughter, what they would do is refund you £6

    thegroutch

    i've wondered with this double the difference, lets say you were charged … i've wondered with this double the difference, lets say you were charged £5 for something instead of £2, do you get it free & they owe you a quid then?




    Yes, has happened to us. We have also in the past bought food from the reduced section and for one reason or another was due money. You should have seen the look on the Casheers face. I felt like a right **** though!

    Yeah good if you can get it when they were doing the men's shorts (£10) and tops (£5) buy both for £10, they charged me the full £15 so refunded twice the error (£10) so got both for £5. Not too bad but I don't think it happens very often.

    thegroutch

    i've wondered with this double the difference, lets say you were charged … i've wondered with this double the difference, lets say you were charged £5 for something instead of £2, do you get it free & they owe you a quid then?



    You would be refunded £6 at the customer service desk.

    You can only claim the "double the difference" once you have been charged.

    Original Poster

    bit of honest feedback here please folks, why is this getting such negative rating, just so I know in the future what is worth posting or not

    thanks

    baronvon

    bit of honest feedback here please folks, why is this getting such … bit of honest feedback here please folks, why is this getting such negative rating, just so I know in the future what is worth posting or not thanks



    Yeah

    thegroutch

    i've wondered with this double the difference, lets say you were charged … i've wondered with this double the difference, lets say you were charged £5 for something instead of £2, do you get it free & they owe you a quid then?



    they owe you six quid and you get the items free-best one was the toy story bluray fiasco a few months back-quite a few people got both blurays for free.

    baronvon

    bit of honest feedback here please folks, why is this getting such … bit of honest feedback here please folks, why is this getting such negative rating, just so I know in the future what is worth posting or not thanks



    Don't know when the tinned tomatos were scanning through wrong on 3 for 2 it was hot

    baronvon

    shouldnt have bothered




    Correct, this sites for deals; Not one off glitches. Dont take it personally though. Why did you not go back and try it again, maybe because they had fixed it by then, hmmmm?

    Original Poster

    trigger_andy

    Correct, this sites for deals; Not one off glitches. Dont take it … Correct, this sites for deals; Not one off glitches. Dont take it personally though. Why did you not go back and try it again, maybe because they had fixed it by then, hmmmm?



    understood, sure I`ve seen similar posted before tho.

    thearbiter65

    Well done, but not worth trying again. What if someone tries it and it … Well done, but not worth trying again. What if someone tries it and it doesn't work?



    Take it back for refund

    baronvon

    bit of honest feedback here please folks, why is this getting such … bit of honest feedback here please folks, why is this getting such negative rating, just so I know in the future what is worth posting or not thanks



    TBH I think it's a bit of a mob mentality thingy!!

    Yes it's worth posting as a reminder or heads up about double the difference. I have reported and asked for it to be moved to misc - we'll see if anything happens.

    Also I think that the title could be worded a bit better - like 'Double the difference for Tesco misprice'. I daresay you'd get a zillion 'members' then posting that they already knew that.

    Anyway, misc is the place to post something like this. Keep posting and thanks for making the effort.:D

    some people are party poopers, just because its not them. not sure it will help you, but heat added. not a wine drinker but will try it, could make good pressies.

    I think you will find that once a mis price has been spotted (ie especially once a refund and double the difference has been given...the staff have to find the item on the shelf and remove the price ticket). This stops the same thing happening again for Tesco. The difference with the tomato deal was that a refund at the desk was not being asked. Most people just went through the tills with extra shopping so that the cashiers were not aware of the mis price.

    Original Poster

    thanks chesso I editing the original title as I just wrote "error in pricing" lol

    chesso

    Keep posting and thanks for making the effort.:D



    Agreed!

    .

    baronvon

    bit of honest feedback here please folks, why is this getting such … bit of honest feedback here please folks, why is this getting such negative rating, just so I know in the future what is worth posting or not thanks




    baronvon - you would probably be better off posting this on MSE, it would be more appreciated there aswell, they have a forum for Tesco misprices. I voted hot by the way(_;)

    michbeat

    I think you will find that once a mis price has been spotted (ie … I think you will find that once a mis price has been spotted (ie especially once a refund and double the difference has been given...the staff have to find the item on the shelf and remove the price ticket). This stops the same thing happening again for Tesco. The difference with the tomato deal was that a refund at the desk was not being asked. Most people just went through the tills with extra shopping so that the cashiers were not aware of the mis price.


    That's true, I got over charged yesterday on a crate of beer & the SA went straight to the aisle and removed the SEL got a nice DTD though

    trigger_andy

    Correct, this sites for deals; Not one off glitches. Dont take it … Correct, this sites for deals; Not one off glitches. Dont take it personally though. Why did you not go back and try it again, maybe because they had fixed it by then, hmmmm?



    No this site is for all different things, deals, glitches ,advice !! and maybe op is just not greedy so never went back for seconds ,
    Glad you got some nice wine so cheap op

    He wouldn't have gotten seconds, because they remove the label as soon as the errors been noticed first time, so if you go back for more and head to the checkouts they'll go check where the product originally was and look for the label, as it is not there no longer they won't do anything except refund you the money and take the product back, that's of course if you don't want it.
    Edited by: "PraxxtorCruel" 15th Aug 2010
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