exchange at John Lewis

Hi all, anyone know John Lewis exchange policy? bought an ipod for the other half, now hes decided he wants a wii instead, ipod is still wrapped but ive lost the receipt! will they exchange do u think? could print out my bank statement if needed.
thanx in advance

3 Comments

i can't see them having a problem especially if you take yr bank statement and just explain you have lost the receipt, the date will be on yr statement so they will have everything they need i would think
John Lewis are normally excellent at dealing with customers

Not a problem as long as u got proof on ur bank statement do it!

Original Poster

thanx all, just wanted reassurance before I head there.
just hope they have a wii in stock!!
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