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    EXPIRED - Have paypal recently changed the layout of their emails confirming a payment has been made?

    Previously the transaction ID has been in small writing, now it is a banner.
    Previously the payment details were not detailed, just the transaction id.
    Previously in the email title there was the ebay item number and 'notification of payment from xxxxx@xxx.com. not just 'notification of payment received'.

    Is this normal or have I got a dodgy payment?

    Thanks.

    9 Comments

    Log into your paypal account to check.
    Remember if your uncertain don't link to paypal from the email, type it into the web address bar.

    Mine are still the same, I would double check your paypal account to confirm payment has been made.
    This is one received about half hour ago:
    http://i155.photobucket.com/albums/s308/harlzter/ppal.png

    Original Poster

    I logged onto paypal - not from the link and it's all in there. I just am wary of the change of email layout and just a bit cautious I guess. Thanks for the advice.

    Original Poster

    harlzter;2704562

    Mine are still the same, I would double check your paypal account to … Mine are still the same, I would double check your paypal account to confirm payment has been made.This is one received about half hour ago:



    Damn, doesn't look like that. That's what they all used to look like. Strange. It's all in my paypal account though!

    Original Poster

    A copy of the email - can't do photo ones like you, I'm not that clever!

    PayPal
    You've Received New Funds!

    Dear Helen Dixon,

    This email confirms that you have received a payment for XXX GBP from XXXXXXX ([email protected])

    Receipt ID: 5524-9981-xxxx-xxxx



    The number above is the buyer's receipt ID for this transaction. Please retain it for your records so that you will be able to reference this transaction for customer service.


    View the details of this transaction online
    It may take a few moments for this transaction to appear in the Recent Activity list on your Account Overview.

    Payment Details
    Total amount: £xx.00 GBP
    Currency: British Pounds
    Item/Product Number: xxxxxxxx
    Transaction ID: xxxxxxxxxxxx
    Item Price: xx.00 GBP
    Total Postage: £xx.00 GBP
    Postal Compensation: £0.00 GBP
    Quantity: 1
    Item/Product Name: xxxxxxxxxxxxxxxxxx
    Buyer: xxxxxxxxx
    Buyer's User ID: xxxxxxxxxxxxx

    Delivery Information
    Address:
    xxxxxxxxxx
    xxxxxxxxxx
    xxxxxxxxx
    xxxxxxxxx
    xxxxxxxxx
    Means of Postage:
    Address status: Confirmed


    Have you lifted your withdrawal and receiving limits? Just log in to your PayPal account and click View Limits on the Account Overview page.
    Yours sincerely,
    PayPal
    Copyright ©1999-2008 PayPal. All rights reserved.

    PayPal (Europe) S.à r.l. & Cie, S.C.A.
    Société en Commandite par Actions
    Registered Office: 5th Floor 22-24 Boulevard Royal L-2449, Luxembourg
    RCS Luxembourg B 118 349

    PayPal Email ID PP345

    Original Poster

    Thanks for your help, I'll contact paypal to double check.

    Original Poster

    Paypal confirmed that the payment was kosher - so no worries there now!

    well at my end if you use paypal for an ebay item and you click to make a paypal payment from ebay it doesn't link you to the paypal website but keeps you on the ebay website as your going through the payment process, i think this is what your talking about, but not sure

    i got paid for an item the other day, looked more like a money transfer than an ebay sale, i think they have changed their email layout
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