Groups

    External Hard Drive not recognised new PC Win 7 help please

    Anyone know why this might be, just got a new pc and my 1TB Lacie external hard drive is not showing up, any suggestions?

    Many thanks

    7 Comments

    Hi Alex
    I'm gonna presume your external drive has a USB connection rather than an eSATA one.
    Not really sure why it's not showing up but just checking you've tried connecting to different USB ports on your PC and the USB plug isn't being restricted by anything else connected either side of it?
    You could also try a different USB cable if you have a spare one handy.

    Good luck.

    I had this problem with mine remove the hard drive controller drivers and then reboot once windows has re installed them it should work fine

    Original Poster

    inside101;7320965

    Hi AlexI'm gonna presume your external drive has a USB connection rather … Hi AlexI'm gonna presume your external drive has a USB connection rather than an eSATA one.Not really sure why it's not showing up but just checking you've tried connecting to different USB ports on your PC and the USB plug isn't being restricted by anything else connected either side of it?You could also try a different USB cable if you have a spare one handy.Good luck.


    Yep it's a USB one and i've tried switching ports and unfortunately i haven't a spare usb cable, but I am doubtful it is that as it works fine on my XP laptop, thanks
    TheJamesS;7320976

    I had this problem with mine remove the hard drive controller drivers … I had this problem with mine remove the hard drive controller drivers and then reboot once windows has re installed them it should work fine


    I've just had a look on 'uninstall programs' and can't find 'hard drive controller drivers' i gather they'll be called something else? :?

    Cheers

    ALEXSHEFF92;7321039

    I've just had a look on 'uninstall programs' and can't find 'hard drive … I've just had a look on 'uninstall programs' and can't find 'hard drive controller drivers' i gather they'll be called something else? :?




    You'll find the option for uninstalling drive controller drivers under "IDE/ATA/ATAPI" in the "]Device Manager" but I don't think your drive will show up there as it's USB.
    You could look under "Universal Serial Bus Controllers" to see if the drive shows up there - it may show as something like "USB Mass Storage Device"

    Original Poster

    inside101;7321296

    You'll find the option for uninstalling drive controller drivers under … You'll find the option for uninstalling drive controller drivers under "IDE/ATA/ATAPI" in the "]Device Manager" but I don't think your drive will show up there as it's USB.You could look under "Universal Serial Bus Controllers" to see if the drive shows up there - it may show as something like "USB Mass Storage Device"



    Cheers, just had a look and yeah it's showing up under there, but i can't view it through my computer etc.
    which is strange :?

    ALEXSHEFF92;7321401

    Cheers, just had a look and yeah it's showing up under there, but i can't … Cheers, just had a look and yeah it's showing up under there, but i can't view it through my computer etc.which is strange :?



    Hmmmmm! Ok then, from the start menu, right click on Computer and select Manage.
    On the left-hand side of the window that appears you should see Disk Management - click on that and see if your external drive is showing up there.

    yep thats what i meant drive controllers worked fine at work on xp and vista but not at home removed those and its worked eversince!! do a search on google sorry cant be of more help was a while ago and im not at home at the mo !

    here we go

    ghacks.net/200…-7/

    or just google drive not showing in windows 7
    Post a comment
    Avatar
    @
      Text
      Top Discussions
      1. 10% Argos code with glitch11
      2. Anyone got a spare Argos 10% code from the Xbox Minecraft mistake?55
      3. Input Lag v Refresh rate on a TV..46
      4. Safest type of external hard drive?11

      See more discussions