Found 10th Aug 2010
anyone know if tesco replace faulty iphones with new ones or refurbished?

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new if within warranty m8 and you have the receipt-absolutely no quibble from tesco-easier than going to applestore in fact.

hi i had mine from tescos 2 months ago you dont need to take to tescos just call apple on 08442090611 and they will send you a prepaid box to send to them in the next 2 days and you should recive a new one in a week or two.all you need to tell them is the number on back of ipod hope this helps ....

Original Poster Banned

reason iam asking barky is,beloved wife just recieved a refurbished one for a seven moth old one the couldnt repair apparently!
she is raging thinking she has just been offf loaded with someone elses problem phone!

RFC

reason iam asking barky is,beloved wife just recieved a refurbished one … reason iam asking barky is,beloved wife just recieved a refurbished one for a seven moth old one the couldnt repair apparently!she is raging thinking she has just been offf loaded with someone elses problem phone!



mmm-mine developed a fault 5 months after I bought it-took it to silverburn tesco,replacement brand new one issued immediately over the counter-no fuss,no sending it away.the refurbs are usually mint quality tho so shouldnt be a problem,but that isnt my experience with tesco-it was because they gave me an instant replacement that I got mrs barkys there as well-was well impressed with their customer service

Original Poster Banned

barky

mmm-mine developed a fault 5 months after I bought it-took it to … mmm-mine developed a fault 5 months after I bought it-took it to silverburn tesco,replacement brand new one issued immediately over the counter-no fuss,no sending it away.the refurbs are usually mint quality tho so shouldnt be a problem,but that isnt my experience with tesco-it was because they gave me an instant replacement that I got mrs barkys there as well-was well impressed with their customer service

silverburn ,thats where she got hers barky back on jan,she took it back there but the said she had to send it back for repair as the dont accept over the counter replacements?
she phoned tesco and the are giving her the run around telling her to contact NOVO electronics and that they do the repairs ,she is quite rightly telling them that her contract is with them,fannys!
nearly bought one off them myselfs last month(talked my self out of it) glad i didnt now lol...

RFC

silverburn ,thats where she got hers barky back on jan,she took it back … silverburn ,thats where she got hers barky back on jan,she took it back there but the said she had to send it back for repair as the dont accept over the counter replacements?she phoned tesco and the are giving her the run around telling her to contact NOVO electronics and that they do the repairs ,she is quite rightly telling them that her contract is with them,fannys!nearly bought one off them myselfs last month(talked my self out of it) glad i didnt now lol...



absolutely m8-the contract is with THEM! why would they send it to novo electronics? surely warranty is void unless apple themselves repair it? and they certainly do over the counter replacements-Im surprised they are arguing about it tbh-pretty sure they should know the contract is with them.where does it say when you buy an iphone that it is excluded from tescos one year warranty? nowhere! 450 quid for a phone and they are playing silly so and sos-get intae them!

Original Poster Banned

barky

absolutely m8-the contract is with THEM! why would they send it to novo … absolutely m8-the contract is with THEM! why would they send it to novo electronics? surely warranty is void unless apple themselves repair it? and they certainly do over the counter replacements-Im surprised they are arguing about it tbh-pretty sure they should know the contract is with them.where does it say when you buy an iphone that it is excluded from tescos one year warranty? nowhere! 450 quid for a phone and they are playing silly so and sos-get intae them!



will do barky me ole son,or should i say she will............maybe i will stay out of the store,its gonna get nasty,lol!
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