Feeling a bit guilty! ......Need some advice please!

100 replies
Found 22nd Oct 2008
So I got back from my holidays and a package is sitting on my house front door step, I bring it in and check the details on it, Right address and postcode but wrong name. I don't recognise the name and I know almost all my neighbours surnames ( its a small street ).

Anyway, my nose gets the better of me and I take a peak inside, Im not going to say exactly what it was but it was a type of game console. The delivery note states the billing and delivery address as exactly my address but again different name. It was sent from a well known internet shop.

Now I don't know what to do.

I do know what i should do but.........

Any advice on what I should do and also what would you do please?

98 Comments

hhhmmm id ring the company it was from i think and explain,but thats me i couldnt sleep at night lol

Deny all knowledge of the package. No doubt an item of this price should be signed for and if not its the shops fault. The intended recipient will get a free replacement.

that said if it was left on your doorstep anyone could of robbed it?! how long had it been there?

Go n buy urself a nice game for it???

How long have you lived there, could be someone who used to live there forgot to update their details on a website, i did this and had a package sent to an old house once

Legally you aren't allowed to open mail that isn't addressed specifically to you :whistling:

choc1969;3259372

Legally you aren't allowed to open mail that isn't addressed specifically … Legally you aren't allowed to open mail that isn't addressed specifically to you :whistling:



nah mail is delivered by address so if its your address you can open it

Banned

keep it! they should never have left it on the door step! Anyone could have nicked it!

Original Poster

Mardyass;3259364

hhhmmm id ring the company it was from i think and explain,but thats me i … hhhmmm id ring the company it was from i think and explain,but thats me i couldnt sleep at night lol



Mardyass;3259367

that said if it was left on your doorstep anyone could of robbed it?! how … that said if it was left on your doorstep anyone could of robbed it?! how long had it been there?




Surprisingly i did sleep very well! Just feel a bit guilty, It must have been on the doorstep for at least a full day!

if it has been left on your door step and not been signed for then i would keep it and it may not have your name but it has your address.

what parcel? you've been holiday! someone must have pinched it off your doorstep nudge nudge wink wink!

kungfu;3259377

nah mail is delivered by address so if its your address you can open it



thats not true, you should return to sender

Original Poster

kungfu;3259371

How long have you lived there, could be someone who used to live there … How long have you lived there, could be someone who used to live there forgot to update their details on a website, i did this and had a package sent to an old house once




Ive been there a few years now and know the names of the last two owners due to council tax problems!

The law on this issue is clear, as it has recently been confirmed in the ]Regulation of Investigatory Powers Act 2000.
Quite simply, it is an offence to open, destroy, hide or delay any post that is addressed to someone else. Post cannot be opened if it is to the addressee's detriment and without reasonable excuse. Reasonable excuse is not defined by the Act. This means your explanation for withholding post may not stand up in court.
An example of a potential conflict is if a landlord opens a previous tenant's post in order to trace them. Post cannot be opened if someone knows or reasonably suspects the post has been incorrectly delivered. In addition, any post or post bag that is found in a public place must be returned to a post office without being opened.
It is also an offence to divert someone's post in order to intentionally delay them from receiving it. An example of this could be where a person re-posts documents or cheques to delay the addressee from acting upon them.
In addition to this, if you receive someone else's post by mistake, you should contact ]Royal Mail's customer services department. The mistake can be reported to the appropriate delivery office. The post itself can be delivered by hand to the correct address, re-posted in a post box or handed to a postal worker.

Original Poster

choc1969;3259372

Legally you aren't allowed to open mail that isn't addressed specifically … Legally you aren't allowed to open mail that isn't addressed specifically to you :whistling:



kungfu;3259377

nah mail is delivered by address so if its your address you can open it



choc1969;3259391

thats not true, you should return to sender



Oops, can of worms here! I dont know the legal side, anyone else know?

That's where my NDS has got to !! LOL

choc1969;3259391

thats not true, you should return to sender



ifyoudontask?;3259405

Oops, can of worms here! I dont know the legal side, anyone else know?



lol it is true, keep it there for 90 days and its yours legally

unsolicited goods act :thumbsup:

Original Poster

choc1969;3259403

The law on this issue is clear, as it has recently been confirmed in the … The law on this issue is clear, as it has recently been confirmed in the ]Regulation of Investigatory Powers Act 2000. Quite simply, it is an offence to open, destroy, hide or delay any post that is addressed to someone else. Post cannot be opened if it is to the addressee's detriment and without reasonable excuse. Reasonable excuse is not defined by the Act. This means your explanation for withholding post may not stand up in court.An example of a potential conflict is if a landlord opens a previous tenant's post in order to trace them. Post cannot be opened if someone knows or reasonably suspects the post has been incorrectly delivered. In addition, any post or post bag that is found in a public place must be returned to a post office without being opened.It is also an offence to divert someone's post in order to intentionally delay them from receiving it. An example of this could be where a person re-posts documents or cheques to delay the addressee from acting upon them. In addition to this, if you receive someone else's post by mistake, you should contact ]Royal Mail's customer services department. The mistake can be reported to the appropriate delivery office. The post itself can be delivered by hand to the correct address, re-posted in a post box or handed to a postal worker.




Wow! thanks!

Original Poster

kirsty1981;3259390

what parcel? you've been holiday! someone must have pinched it off your … what parcel? you've been holiday! someone must have pinched it off your doorstep nudge nudge wink wink!


:thumbsup:

Original Poster

francescaseaman;3259407

That's where my NDS has got to !! LOL



Sorry, its not a NDS, but by process of elimination someone will guess!

kungfu;3259415

lol it is true, keep it there for 90 days and its yours … lol it is true, keep it there for 90 days and its yours legallyunsolicited goods act :thumbsup:



not unsolicited as they have been paid for, just incorrectly addressed ;-)

Original Poster

kungfu;3259415

lol it is true, keep it there for 90 days and its yours … lol it is true, keep it there for 90 days and its yours legallyunsolicited goods act :thumbsup:



Really?

ifyoudontask?;3259442

Really?



NO

Unsolicited Items

Under the Unsolicited Goods and Services Act 1971, (as amended) it is an offence to demand payment for goods known to be unsolicited, in other words, they were sent to a person without any prior request made by them or on their behalf.

Someone who receives goods in these circumstances may retain them as an unconditional gift, and does not have to pay for or return any unwanted goods. Anyone who receives a demand for payment for unsolicited goods should report the matter to their local Trading Standards Department.
However, in the case of unsolicited goods received before 1 November 2000, the recipient is required to give notice to the sender to collect them within 30 days, or otherwise to wait for 6 months, before being able to treat the goods as their own property.

You may want to check your debit / credit cards to make sure you've not been charged for it!
a while ago my ex had her card skimmed and she didn't notice until a parcel turned up on our doorstep with somebody else's name but our address.

the company only dispatched to the card holders address no matter what address you put in the website.

just a word of warning. hope that is not the case.

choc1969;3259403

The law on this issue is clear, as it has recently been confirmed in the … The law on this issue is clear, as it has recently been confirmed in the ]Regulation of Investigatory Powers Act 2000. Quite simply, it is an offence to open, destroy, hide or delay any post that is addressed to someone else. Post cannot be opened if it is to the addressee's detriment and without reasonable excuse. Reasonable excuse is not defined by the Act. This means your explanation for withholding post may not stand up in court.An example of a potential conflict is if a landlord opens a previous tenant's post in order to trace them. Post cannot be opened if someone knows or reasonably suspects the post has been incorrectly delivered. In addition, any post or post bag that is found in a public place must be returned to a post office without being opened.It is also an offence to divert someone's post in order to intentionally delay them from receiving it. An example of this could be where a person re-posts documents or cheques to delay the addressee from acting upon them. In addition to this, if you receive someone else's post by mistake, you should contact ]Royal Mail's customer services department. The mistake can be reported to the appropriate delivery office. The post itself can be delivered by hand to the correct address, re-posted in a post box or handed to a postal worker.




yeah that is defo correct. It is absured to suggest that mail is delivered by address rather than to whom it is addressed.

Nice bit of info - where did you copy and paste that from?

It is strange for a company to leave such a valuable package on a doorstep unsigned for. I would keep it with the understanding that the company is going to make a loss by having to replace it for the purchaser but will as a result improve their service to customers by ensuring that packages arnt left on doorsteps in future:thumbsup: ervybodys a winner

nb. why does this type of thing never happen to me? i never get packages left for me on the doorstep or the bank putting money into my account by mistake:x

francescaseaman;3259407

That's where my NDS has got to !! LOL



Shut it! That's my Xbox 360!

Original Poster

steve4141;3259464

You may want to check your debit / credit cards to make sure you've not … You may want to check your debit / credit cards to make sure you've not been charged for it!a while ago my ex had her card skimmed and she didn't notice until a parcel turned up on our doorstep with somebody else's name but our address.the company only dispatched to the card holders address no matter what address you put in the website.just a word of warning. hope that is not the case.



Im just going to check right now, good point!

If it could have been stolen from your doorstep you could deny all knowledge... up to you...

[email protected];3259470

Shut it! That's my Xbox 360!


no it's my WII!:thumbsup:

I'd Keep It And Deny All Knowledge

roryk83;3259466

yeah that is defo correct. It is absured to suggest that mail is … yeah that is defo correct. It is absured to suggest that mail is delivered by address rather than to whom it is addressed.Nice bit of info - where did you copy and paste that from?It is strange for a company to leave such a valuable package on a doorstep unsigned for. I would keep it with the understanding that the company is going to make a loss by having to replace it for the purchaser but will as a result improve their service to customers by ensuring that packages arnt left on doorsteps in future:thumbsup: ervybodys a winnernb. why does this type of thing never happen to me? i never get packages left for me on the doorstep or the bank putting money into my account by mistake:x



]TheSite.org

Lots of parcels get left on doorsteps, it's incompetent and lazy delivery guys :x

Original Poster

ifyoudontask?;3259437

Sorry, its not a NDS, but by process of elimination someone will guess!



[email protected];3259470

Shut it! That's my Xbox 360!



Hehe, not xbox either!

Original Poster

steve4141;3259464

You may want to check your debit / credit cards to make sure you've not … You may want to check your debit / credit cards to make sure you've not been charged for it!a while ago my ex had her card skimmed and she didn't notice until a parcel turned up on our doorstep with somebody else's name but our address.the company only dispatched to the card holders address no matter what address you put in the website.just a word of warning. hope that is not the case.



Phew! just checked, no paymet taken!

choc1969;3259508

]TheSite.orgLots of parcels get left on doorsteps, it's incompetent and … ]TheSite.orgLots of parcels get left on doorsteps, it's incompetent and lazy delivery guys :x



IMHO it's the delivery company's problem.

Look, the parcel was not meant for you so would you kindly put it back outside on the step. I'm on my way:giggle:

Original Poster

roryk83;3259466

yeah that is defo correct. It is absured to suggest that mail is … yeah that is defo correct. It is absured to suggest that mail is delivered by address rather than to whom it is addressed.Nice bit of info - where did you copy and paste that from?It is strange for a company to leave such a valuable package on a doorstep unsigned for. I would keep it with the understanding that the company is going to make a loss by having to replace it for the purchaser but will as a result improve their service to customers by ensuring that packages arnt left on doorsteps in future:thumbsup: ervybodys a winnernb. why does this type of thing never happen to me? i never get packages left for me on the doorstep or the bank putting money into my account by mistake:x




I like your thinking, almost sounds like i would be doing them a favour! hehe:thumbsup:

Original Poster

[email protected];3259489

If it could have been stolen from your doorstep you could deny all … If it could have been stolen from your doorstep you could deny all knowledge... up to you...




True!

If your really feeling that bad, send it this way, ill take it off your hands.

Original Poster

francescaseaman;3259490

no it's my WII!:thumbsup:




We have a winner!
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