Fix an ipod shuffle 2nd gen

2
Found 26th Feb 2008
Hi All,

My ipod shuffle won't turn on at all, no matter what I do:-

1. Done the 5 second reset thing - doesn't work
2. Plugged it into the usb port
3. Tried running the apple reset utility - doesn't recognise it
4. Tried itunes - doesn't recognise it
5. Not even picked up by the pc when plugged in

I do know apple have methods of fixing it at the apple store but I'm a good hour away from my nearest branch.

Does anyone know any tips or tricks to get it working again?

2 Comments

I had the same problem with a nano. It need to be charged by a mains charger to resolve the problem.
Hope this helps.

if its less than a year old call apple customer support
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