For those who ordered the JBL On Tour Speakers for £11.01 from O2, and have not received them!

As per title

hotukdeals.com/ite…267

Please contact Trading Standards and Watchdog and post your results here

15 Comments

i ordered them and never got them, called them and was told they are on back order, so they have basically ran out but waiting on more stock!!:thumbsup:

Please contact Trading Standards and Watchdog and post your results here

bit harsh dont you think as you obviously never called them yourself to find out where they were and why they were taking so long!! Thats usually the first post of call no?:oops:

how many times have we been down this road ?

boothy;5788023

how many times have we been down this road ?



????

Original Poster

Broonie_11;5788017

Please contact Trading Standards and Watchdog and post your results … Please contact Trading Standards and Watchdog and post your results herebit harsh dont you think as you obviously never called them yourself to find out where they were and why they were taking so long!! Thats usually the first post of call no?:oops:


What are you on about?!

I've spoken to them twice and was told each time I would be receiving them the following week. This has not happened, therefore I'm contacting both Trading Standards and Watchdog as it is completely unacceptable.

robot1000;5788135

What are you on about?!I've spoken to them twice and was told each time I … What are you on about?!I've spoken to them twice and was told each time I would be receiving them the following week. This has not happened, therefore I'm contacting both Trading Standards and Watchdog as it is completely unacceptable.


Did they debit your card yet?

Original Poster

SUMMONER;5788640

Did they debit your card yet?


Yes, on the 30th June

robot1000;5788676

Yes, on the 30th June


That's not good. Did it show as in stock? If it did I would ask them to upgrade you for free to the next higher model.

From experience I can say that talking to Trading Standards is a waste of time, also the fact that O2 have taken the money already may incite them to actually do something.

Banned

Is this thread for real?

Lolz just ask for a refund

matt3454;5788864

Lolz just ask for a refund



No refund I want my speakers!!

meshosa;5788899

No refund I want my speakers!!



me too:x

guv;5788722

Is this thread for real?



sadly yes

meshosa;5788899

No refund I want my speakers!!



narcist;5788924

me too:x



http://www.purebrededitions.com/images/whenPigsFly.jpg

Thanks for emailing us about your order.

Please note that due to very high demand for the JBL On Tour Speakers it is no more available with us.

If you wish to order any other alternative speaker other than this, you can contact our sales team and they'll be in a better position to help you.

You can contact our Sales team on 08702 257 879. They're available:

Monday to Friday between 8:30am and 9pm and on Weekends between 10am and 6pm

Calls are free of charge from O2 Pay Monthly mobiles.

I'm sorry for any inconvenience this may have caused.
------------------

Not impressed, they were quick to take the money but never informed me my order wouldn't be processed, it wasn't until I remembered I hadn't received them yesterday that I would need them for my holiday that I emailed them to find out.
Post a comment
Avatar
@
    Text
    Top Discussions
    1. Just heard this...2 ★★★★★★★★★★★★★★ congrats to all on 392k ★★★★★★★★★★★★★★7763824
    2. miikeyblue and shabbird's (but mostly shabbird's) Tuesday night pub quiz!523397
    3. Meerkat Movies (2 for 1 Cinema Codes) | Official Trading Thread414614061
    4. Xiaomi Redmi Note 4/ 4X Q and A & Comments Page1254

    See more discussions