Posted 3rd Mar 2010
Have home broadband with them and want to check my bill

Cant remember login details

And here's the problem - when I ask for prompt they want me to input mobile number but the one registered with broadband account I now dont have

Emailed them but they stupidly just sent me a link to the 'Forgotten Both' option on the site - like I couldnt have worked that out and would have had to email them!

Surely cant be only person to have had this, how do I get around it?!
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