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    Forwarding Mail (re-addressing)

    A long time ago, I heard it was perfectly fine to forward mail, by writing the new address of the recipient over the old address and re-posting it. My folks have been doing this while I get settled in a new town! I recently received a card in the post asking me to collect an envelope from the post office, with a fee of £2 attached.

    Does anyone know much about this sort of thing?

    14 Comments

    I don't know the rules, but if your parents are collecting your mail, perhaps get them to stick it all in one envelope and mail that once a week or so?

    I'm fairly sure once it's been delivered and the stamp's been franked, it's 'spent'.

    More than likely someone has not paid enough postage on the piece of mail and they've added their £1 fee to the charge as well

    you should pay for redirection of your mail you can do it online and doesnt cost too much
    usually lasts for 3 months
    stamps even if they look unfranked are marked in other ways as i received a card for fraudulent reuse of a stamp by sender the charge was something like 37p and £1 admin
    you have to remember they have fulfilled the contract and delivered to the correct address

    Original Poster

    bobdylan

    More than likely someone has not paid enough postage on the piece of mail … More than likely someone has not paid enough postage on the piece of mail and they've added their £1 fee to the charge as well


    Yeah that's exactly what it said, with a £1 handling fee.
    But it was a franked envelope from a bank, no stamp.
    I should have asked them to return to sender, the envelope was worthless, haha! *facepalm*:(

    if it was free to forward on mail, then no-one would pay for stamps anymore

    Original Poster

    chocci

    if it was free to forward on mail, then no-one would pay for stamps … if it was free to forward on mail, then no-one would pay for stamps anymore


    Well... the first person to post it

    I swear I heard it on Blue Peter or Martin Lewis or something!

    It is free to forward mail but there is no guarantee that it won't get chucked in the bin by royal mail, so only do so if the letters are not important.

    Unstamped or stamped mail that had less than the amount paid will mean the recipient has to pay the excess before receipt.

    I got stung years ago where I had to make a special trip to the local sorting office, queued for over half an hour, paid £3 or something like that, only to find out that it was just a useless magazine that my mum got sent from the temple.

    They won't show you the envelope before payment so you don't have the option to refuse the item. I think the sender should pay the excess postage, not the recipient.

    It's not free to forward mail - that's why the Royal Mail offer a redirect service
    The only thing you could legally and morally do is write "No longer at this address - Return to sender"
    Most likely Royal Mail have charged you for a bundle of letters that has been redirected

    mutley1

    It is free to forward mail but there is no guarantee that it won't get … It is free to forward mail but there is no guarantee that it won't get chucked in the bin by royal mail, so only do so if the letters are not important. Unstamped or stamped mail that had less than the amount paid will mean the recipient has to pay the excess before receipt. I got stung years ago where I had to make a special trip to the local sorting office, queued for over half an hour, paid £3 or something like that, only to find out that it was just a useless magazine that my mum got sent from the temple. They won't show you the envelope before payment so you don't have the option to refuse the item. I think the sender should pay the excess postage, not the recipient.



    ​It's my opinion that it doesn't have to be "forwarded" mail to be 'put in the bin'.
    Its not just email that's killed snailmail the post office total lack of customer service and inability to deliver a timely and reliable service has played a big part.
    I don't have to trail over the other side of town to pick up parcels that are "too big" for my letterbox (even if the conform the three post office specification on size).

    No opinions or advice from me - just simple facts. Take a look at this link
    Click on the appropriate "+" sign to expand the web page..

    philphil61

    It's not free to forward mail - that's why the Royal Mail offer a … It's not free to forward mail - that's why the Royal Mail offer a redirect serviceThe only thing you could legally and morally do is write "No longer at this address - Return to sender"Most likely Royal Mail have charged you for a bundle of letters that has been redirected



    I have received forwarded mail in the past where the person who redirected the mail did not pay any postage. Just wrote addressee moved away. Please forward to xxxxx and it came fine.

    I have also forwarded letters in the same way and they arrived too but as I said, a bit of hit and miss and sometimes the forwarded letters never get there.

    It is true that it is free to handwrite a new forwarding address and re-post. However, putting multiple items in another envelope and re-posting without paying postage will incur a fee. Similarly, if the item is opened prior to re-posting may incur a fee to pay. There used to be a rule where if the item was re-posted after a certain time period from the post-mark, it would be charged but this is almost impossible to enforce following the increase in pre-printed (non date stamped) mail items.

    It is always possible that the fee may be for an item which has not been forwarded. You could always ask the office to check for you - just ask the staff there to have a look at / describe the item to you, just make sure you have the reference number(s) from the card you received to help them locate it - they will receive hundreds of items per day. If you go to the office, the staff there will probably allow you to see the item, but don't expect to be allowed to handle it.

    mutley1

    here is no guarantee that it won't get chucked in the bin by royal mail



    For the record, all undelivered mail is sent to a dedicated centre in Belfast where they are authorised to open items to locate a return address (it is illegal for anyone outside of this centre to open mail). Any items with no internal or external return address are retained for up to 3 weeks to see if they are claimed. If the items are unclaimed after this time, they are securely disposed of. Royal Mail don't 'chuck' items away as implied.

    crg52

    It is true that it is free to handwrite a new forwarding address and … It is true that it is free to handwrite a new forwarding address and re-post. However, putting multiple items in another envelope and re-posting without paying postage will incur a fee. Similarly, if the item is opened prior to re-posting may incur a fee to pay. There used to be a rule where if the item was re-posted after a certain time period from the post-mark, it would be charged but this is almost impossible to enforce following the increase in pre-printed (non date stamped) mail items.It is always possible that the fee may be for an item which has not been forwarded. You could always ask the office to check for you - just ask the staff there to have a look at / describe the item to you, just make sure you have the reference number(s) from the card you received to help them locate it - they will receive hundreds of items per day. If you go to the office, the staff there will probably allow you to see the item, but don't expect to be allowed to handle it. For the record, all undelivered mail is sent to a dedicated centre in Belfast where they are authorised to open items to locate a return address (it is illegal for anyone outside of this centre to open mail). Any items with no internal or external return address are retained for up to 3 weeks to see if they are claimed. If the items are unclaimed after this time, they are securely disposed of. Royal Mail don't 'chuck' items away as implied.



    I've had Royal mail staff simply bin some mail. I complained to my sorting office that company documents were going astray from a particular postbox. I got back an apology letter from them stating the problem had been corrected. HM Revenue and Customs accepted this letter as my reason for late filing VAT I didn't get a fine.

    crg52

    It is true that it is free to handwrite a new forwarding address and … It is true that it is free to handwrite a new forwarding address and re-post. However, putting multiple items in another envelope and re-posting without paying postage will incur a fee. Similarly, if the item is opened prior to re-posting may incur a fee to pay. There used to be a rule where if the item was re-posted after a certain time period from the post-mark, it would be charged but this is almost impossible to enforce following the increase in pre-printed (non date stamped) mail items.It is always possible that the fee may be for an item which has not been forwarded. You could always ask the office to check for you - just ask the staff there to have a look at / describe the item to you, just make sure you have the reference number(s) from the card you received to help them locate it - they will receive hundreds of items per day. If you go to the office, the staff there will probably allow you to see the item, but don't expect to be allowed to handle it. For the record, all undelivered mail is sent to a dedicated centre in Belfast where they are authorised to open items to locate a return address (it is illegal for anyone outside of this centre to open mail). Any items with no internal or external return address are retained for up to 3 weeks to see if they are claimed. If the items are unclaimed after this time, they are securely disposed of. Royal Mail don't 'chuck' items away as implied.



    Too many letters go missing addressed to my home. If they are not thrown in the bin then where have they all gone?
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