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    Free replacement parts for Guitar Hero World Tour (including wireless guitar) on all consoles with Activision in Exchange for broken items.

    As title says. Just check the boxes of whats wrong with your part and fill in your address. 2-3 days later you will receive your replacement part. If you cannot find your serial number or have already got rid of your broken part then just leave the section which asks for the serial number blank, and it will still work. This is not a freebie as the parts are intended as replacements. Larger broken items will need to be returned upon receipt of replacements.

    50 Comments

    thanks for this

    nice :thumbsup:

    so if i have never brought the game or the controller your telling me i cna get a guitar for free

    Only appears to be for World Tour guitar....so my Guitar Hero III wireless guitar isn't covered?!

    jamespir;4434028

    so if i have never brought the game or the controller your telling me i … so if i have never brought the game or the controller your telling me i cna get a guitar for free



    I don't think that is what this is for :x

    nt1311;4434061

    Only appears to be for World Tour guitar....so my Guitar Hero III … Only appears to be for World Tour guitar....so my Guitar Hero III wireless guitar isn't covered?!



    no, its only World Tour.

    Boylin;4434068

    I don't think that is what this is for :x



    u could say the same about products being mis-priced.... enjoy it while u can :whistling:

    Original Poster

    Are the guitars different for the two games (guitar hero III and world tour guitar)?

    crazymacaque;4434102

    Are the guitars different for the two games (guitar hero III and world … Are the guitars different for the two games (guitar hero III and world tour guitar)?



    Yeah, the World Tour one has a slide bar

    Banned

    crazymacaque;4434102

    Are the guitars different for the two games (guitar hero III and world … Are the guitars different for the two games (guitar hero III and world tour guitar)?



    Yes, the WT guitars are a different shape and include the touch sensitive bar on the neck. As for any technical differences, that's beyond me!

    This will get stopped once they notice everyone using it for the wrong reason lol

    Banned

    bfjem;4434160

    This will get stopped once they notice everyone using it for the wrong … This will get stopped once they notice everyone using it for the wrong reason lol



    So true, so get them while you can! haha.

    it doesn't let me fill in my address,anyone else having this problem.

    css;4434284

    it doesn't let me fill in my address,anyone else having this problem.



    no, its ok here

    could u add a link for me please, mugglesquop.

    Original Poster

    Why is this expired?

    css;4434325

    could u add a link for me please, mugglesquop.



    ?

    just click on the link in the deal?


    its still working (just done it)

    as to wether they turn up or not... lol :gift:

    They probably won't send it unless you entered a valid serial number anyway, especially if they suddenly get 1000+ enquiries in the space of 15 minutes

    Banned

    After you complete the address is that all thats needed? they just ship one out from then?

    I do actually have a fault with one of my drum cymbols but im not at home to get a serial number atm

    Not sure how this is a deal; surely this is just a standard manufacturer policy under warranty?

    Vernon24;4434549

    After you complete the address is that all thats needed? they just ship … After you complete the address is that all thats needed? they just ship one out from then?I do actually have a fault with one of my drum cymbols but im not at home to get a serial number atm



    Looks that way. I'm at work so don't have the serial from a faulty guitar so left it blank. Think they'll probably query ones with no serial. If they do I'll hopefully be able to supply the serial later on.

    thanks mugglesquop, done it.

    iecuk;4434613

    Not sure how this is a deal; surely this is just a standard manufacturer … Not sure how this is a deal; surely this is just a standard manufacturer policy under warranty?



    Usually you have to send the faulty one back first, but doesn't look like you do here

    rep given

    I am sorry but this isn't a deal. It is just good customer service for those with the kit being covered by their warranty. I am just glad I got my replacement for my broken guitar earlier this week because it doesn't look like they will continue with the excellent service if posts like this continue to pop up.

    supermod

    This isn't a Deal, but I've moved it into Freebies for now. It does work btw - one of my children has a PS2 game version & the IR receiver that you plug into the console stopped working & they sent out a new one by registered courier about 18mths ago . I was very impressed with their customer service at the time.

    sigma;4434708

    This isn't a Deal, but I've moved it into Freebies for now. It does work … This isn't a Deal, but I've moved it into Freebies for now. It does work btw - one of my children has a PS2 game version & the IR receiver that you plug into the console stopped working & they sent out a new one by registered courier about 18mths ago . I was very impressed with their customer service at the time.



    but presumably you had a serial number to enter?

    Banned

    and did you have to send out the faulty product? or did they just ship one out to you?

    Well my mate had a new guitar off them and 1 week later he had a prepaid royalmail bag to put the broken guitar in to send back to them .

    Just to let you know a courier will pick up the guitar approx 10 days later brother did it good job he didnt throw it away . fella said they would have billed him for a replacement

    i cant see option for replacement guitar only parts for drums etc

    Original Poster

    REDBULL2K7;4435701

    Well my mate had a new guitar off them and 1 week later he had a prepaid … Well my mate had a new guitar off them and 1 week later he had a prepaid royalmail bag to put the broken guitar in to send back to them .



    adey100;4435954

    Just to let you know a courier will pick up the guitar approx 10 days … Just to let you know a courier will pick up the guitar approx 10 days later brother did it good job he didnt throw it away . fella said they would have billed him for a replacement



    This doesn't and hasn't happened.

    supermod

    mugglesquop;4434725

    but presumably you had a serial number to enter?



    Hi, I've just looked for some paperwork on it. I telephoned them & was told to raise a report on their website via a Customer Contact form & was emailed the link. I supplied the Receiver model number & a description of the fault. They had me go through a checklist to ensure it wasn't my error & then they posted a replacement out. All done very quickly ;-)

    Did so !! And he would have been billed by them for the courier service aswell . So people are not scamming them by making up serial numbers. Which reading into this post a bit more people are considering doing.

    REDBULL2K7;4435701

    Well my mate had a new guitar off them and 1 week later he had a prepaid … Well my mate had a new guitar off them and 1 week later he had a prepaid royalmail bag to put the broken guitar in to send back to them .



    same thing happened when I got my replacement guitar. faulty strummer thing on it, replacement came quickly and then had to return faulty one.

    To be expected really

    Yep same, had to send my original guitar back

    Original Poster

    Is this with the same service? Because with this one you dont receive anything with the guitar apart from the box it was in, and still nothing a month later. You would think if they wanted the guitar returned they would send you details with the guitar. I wouldn't worry if you've already chucked your old guitar, because by the fact that they say absolutely nothing about you having to return the broken one, they can't expect you to have held on to it and then suddenly a request days or weeks later. There is also no way at all they can charge you for this since you do not give any personal details in the application, and in any case someone else could easily have put in your name.

    I had to do an RMA for a dodgy strum bar last month and as mentioned above the replacement came through super quick but like a couple of others have said, make sure you keep hold of the dead one as they will collect it at a later date. It's just common sense otherwise the system would be abused BIG time, I'd imagine that the dead guitars will go in for repair to be sent out as replacements as mine looked to be a refurb

    They cant do a thing if you dont send anything back! They havent stated that the item must be kept, so you could just say that you threw it away after the replacement came :roll:
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