Free replacement Sky HD box - strings attached

7 replies
Found 11th Jun 2011
Just been invited by Sky via letter to exchange my old HD box for a free replacement. Just wondering if there are any catches; small print suggests not but would rather hear from the experts here.

7 Comments

Banned

no catches its for people who have the thompson box's as they are not compatable with the new sky anytime+ i had the same offer but over the phone no new contract just a straight swap and a new 12 month warrenty
Edited by: "fragaliciousbob" 11th Jun 2011

Banned

You are tied into a 12 month contract with them. Had mine replaced they wanted to replace the dish as well but told them where to go (old house, bad tiles).

I cancelled my 3 month free HD subscription soon after with no problems They had trouble putting it through the system originally as I bought my old HD box.

Oh and you don't need HD subscription to use Sky Anytime+ as they told me, still works fine here.
Edited by: "lumoruk" 11th Jun 2011

Original Poster

I am tempted because my old box is not compatable to receive Sky+ Anytime. However, I am not keen to be tied into a contract when I could haggle for better deals in the future.

Banned

lumoruk

You are tied into a 12 month contract with them. Had mine replaced they … You are tied into a 12 month contract with them. Had mine replaced they wanted to replace the dish as well but told them where to go (old house, bad tiles). I cancelled my 3 month free HD subscription soon after with no problems They had trouble putting it through the system originally as I bought my old HD box.Oh and you don't need HD subscription to use Sky Anytime+ as they told me, still works fine here.


that was not the case with me deff not a new contract with my replacement

Original Poster

Just phoned them. If you accept the offer of a new box you are agreeing to continue the Sky package that you are currently on for a further 12 months. Of course you can upgrade but if you cancel you may be liable for all of the set up costs etc of the new box.

Old box will be taken by the engineer when he delivers the new one.

Banned

diabeticguy

Just phoned them. If you accept the offer of a new box you are agreeing … Just phoned them. If you accept the offer of a new box you are agreeing to continue the Sky package that you are currently on for a further 12 months. Of course you can upgrade but if you cancel you may be liable for all of the set up costs etc of the new box.Old box will be taken by the engineer when he delivers the new one.


i must of been very lucky then cause not only am i not on a new contract they left my old box with me as well

Banned

fragaliciousbob

i must of been very lucky then cause not only am i not on a new contract … i must of been very lucky then cause not only am i not on a new contract they left my old box with me as well




lol..... Thats what you think!

(brb ringing sky to check again!) X)

I cancelled my sub..... should be switched off today after a 12 month 1/2 price full package on no HD charge. The best they could offer was 6 months half price - but PAY for HD! WTF - GTFO.

So I'm just on the card share route from now on.
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