Posted 13th May 2022
If you get a free Amazon Return and select Royal Mail print at home label, you can also get free Royal Mail collection of same. No mention of this on Amazon that I can see.

  • To obtain your label from Amazon, select "THREE OTHER RETURN OPTIONS"
  • Then, "OTHER DROP OFF, PRINTER REQUIRED"
  • Then, "ROYAL MAIL".
  • You will get a RM TRACKED 48 label with recorded delivery number in format "AB123456789GB"
  • Go to send.royalmail.com/col…ems
  • Select "PLEASE COLLECT AN ITEM... WITH POSTAGE VIA RECORDED DELIVERY RETURN"
  • Type or paste in the recorded delivery number "AB123456789GB", and voila! Collection cost £0.

Collection service is now excellent, you can tell RM to pick up a package from safe place outside that you define. My postie picks up from my front garden safe place while I'm asleep. From frequent use, he now uses same place to leave parcels (not requiring signature) when I'm out, I know it's only a small saving, but every little helps!
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  1. Avatar
    c_1st13/05/2022 12:43

    Excellent find OP, will use next time What tracking proof is …Excellent find OP, will use next time What tracking proof is provided - does the postie scan item + put receipt through your door, or is it only an online confirmation?


    You usually print out the label or the postie brings it if you choose to have it printed for you then they will scan the qr code on the item when they pick up. No receipts as its all done online.
  2. Avatar
    Take to local convenience store based Post Office just before last collection. They scan and print returns label, provide you with proof of postage (with the weight of the item) and once they process the day's post to be sent to local depot, triggers Amazon to run the refund process.

    Since this service was introduced, sending back small to medium items has been streamlined. Really quick refunds as well, within 2 days funds back in account and the item hasn't even landed back at Amazon's warehouse.
  3. Avatar
    InTheKnow44413/05/2022 12:17

    There is usually a Hermes collection option if you scroll down on Amazon …There is usually a Hermes collection option if you scroll down on Amazon as well.


    Only do that if you want it to go missing
  4. Avatar
    There is usually a Hermes collection option if you scroll down on Amazon as well.
  5. Avatar
    Nice find. My local Post Office still has the rubbish opening hours they introduced for lockdown, so this will save a lot of hassle.
  6. Avatar
    Ashbeck13/05/2022 15:06

    Even if the box arrives at Amazon with a substitute product or empty …Even if the box arrives at Amazon with a substitute product or empty (going by the numerous threads of Hermes couriers nicking Amazon returns and not my own experience).


    AKA 'Hermes 5 finger-discount programme'.
  7. Avatar
    Excellent find OP, will use next time

    What tracking proof is provided - does the postie scan item + put receipt through your door, or is it only an online confirmation?
  8. Avatar
    Nice. Thankfully my local post office is a short walk away but this is really interesting if you need to stay at home... Awaiting your next delivery
  9. Avatar
    Brilliant !! Amazon is all the way for me lol
  10. Avatar
    sm969013/05/2022 14:15

    Only do that if you want it to go missing


    Amazon would not even care as Hermes will be the one who pays for the loss of the packages to Amazon
  11. Avatar
    Jay_Ma13/05/2022 14:30

    Amazon would not even care as Hermes will be the one who pays for the loss …Amazon would not even care as Hermes will be the one who pays for the loss of the packages to Amazon


    Even if the box arrives at Amazon with a substitute product or empty (going by the numerous threads of Hermes couriers nicking Amazon returns and not my own experience).
  12. Avatar
    If defective, statutory legislation requires merchants to provide/offer collection facility anyway.
    Likely only of interest to serial returners - prior to Amazon account closure
  13. Avatar
    Need pick up by royal mail
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