Freezing Lovefilm Account

5 replies
Found 23rd Jul 2007
Is it possible to freeze you account on LoveFilm? I'm off on holiday for three weeks on Wednesday and don't really want to lose out on lost time.

6 Comments

yes go on to their website and look for it

Original Poster

I have looked, I even typed "freeze" and "lock" into the help search but I can't find anything.

When logged in Click on "Help",from the left hand column click on my account,this brings up 6 questions.Click on no.4 for how do i suspend my account.This will tell you all you want to know.HTH

How do I suspend my account?

You can suspend your account at any time, for up to 6 months. You can keep any discs you already have, and we will retain your selection list and other details.
Short suspensions of up to 2 weeks are free. If you suspend your account for longer periods of time (longer than 3 weeks, and up to 6 months) then there is a maintenance charge of £1.00 per week (charged monthly).
To suspend your account now:
[LIST=1]Choose the ][COLOR=#147cc5]Suspension page[/COLOR].Tell us what you need
Tell us the date you want your account suspended and how long for.
[*]Enjoy your time off!
You can return any discs that you have, but we will not send any more discs whilst your account is suspended. You will receive the next available titles in your selection as soon as the suspension ends.[/LIST]Some things to remember about suspending your account:
[LIST]Suspending your account for up to 2 weeks is completely free. Longer suspensions of 3 weeks to 6 months incur a £1.00 per week maintenance fee (charged monthly). No discs will be sent to you during the suspension period even if you return those you already have.
[*]Your billing date will not change. However, the amount you are billed on your next billing date will be reduced to reflect the suspension period.[/LIST]

Original Poster

Thanks very much, I couldn't even find it from looking and had to use the direct link.
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