G6 Play Keyboard and Screen lag

5
Found 11th Aug
Can anyone help I am having problems with this phone in that the keyboard has a slight delay when typing and is really slow and the screen is not always responsive to touch. There is a real lag on both - can anyone suggest ways of fixing?
Community Updates
5 Comments
You might need to reset your phone or update the software. Best to try updating the software 1st before anything else, resetting could lead to losing stuff on your phone e.g. pics, numbers and so on.
Thanks, how do I update?
Go. To settings, system, check for updates
rachelandgromit2 h, 43 m ago

Thanks, how do I update?


Let me know how you get on please.
I've bought one for my young daughter for Xmas and was going to put it away until then.
She'll not be a happy girl come Xmas day if her phone starts playing up.
I'm down loading a system update now so I will let you know if it improves. I have not had the phone long around a month.
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