GAME and Black Friday

On Black Friday I bought a 12 months Xbox live for £24.99 online from game. I used PayPal and checked out as a guest.i have had no conformation email/ receipt and no code sent. All I have is my PayPal receipt to game. I have emailed them but had no response as yet. Anyone else had this problem?

7 Comments

Game are an absolute joke! I've had two orders cancelled by them now, with no explanation as to why they were cancelled. The online chat is also shockingly poor, I spent 30 minutes in a queue only to be told "sorry mate I donno wots happened" . I'll never order a thing from these clowns again!

Yeah I agree they are completely unprofessional on the phone. I asked them why they find the need to have in effect three separate websites (inc the app) that don't talk to each other. They couldn't answer that either

I take it you checked your spam box. If you have tried to resolve with them. I would try to phone them or try online chat? If both don't work cut your losses and open a PayPal dispute. I only say this because I've had troubles with them before.

Original Poster

Cherry guys. Double checked all my inboxes/spam etc no luck.

Mine did come through - check the spam folder of your online webmail as if you haven't got Imap set up on your local email client you won't have visibility of thos spam folders

I hate to say but with their poor customer service and inflated prices I can see them going the same way they did before but this time for good

CaptainSpaulding

Game are an absolute joke! I've had two orders cancelled by them now, … Game are an absolute joke! I've had two orders cancelled by them now, with no explanation as to why they were cancelled. The online chat is also shockingly poor, I spent 30 minutes in a queue only to be told "sorry mate I donno wots happened" . I'll never order a thing from these clowns again!



​I've been told by nationwide that Game cannot accept Visa card as visa has blocked them for double chaging customers for goods eo that's why they might get cancelled for you
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