Gamesbasement.co.uk ..... Why are they banned from having deals posted?

Banned 36 replies
Found 20th Apr 2011
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After looking on here in deals, then seeing the link from dealspwn showing that Gamesbasement was the cheapest online supplier of Portal 2 @ £23.99 I placed an order for my littlun a week ago.

I checked yesterday in my account with them to see if it had shipped yet (it hadn't) and tried to telephone them to ask when it would be. (The answer machine just said "our lines are open between 9am and 5pm" - and then cut off - despite the call being made between those times. So I also used their email "contact us" which I've not received a reply to either...... So..........

I had a search on here to see if they had any deals posted, to be met with "do not post any deals for Gamesbasement".....

So what gives?

You promoted them in Dealspwn...... but saying "dodgy dealer" here?

There seems to be a conflict of advice? Are they dodgy? Did they self promote? Just dont like them? Or what?

Anyone used them? Are they reliable or to be avoided? (Obviously a bit late for this order and my littlun will have to wait longer than he had hoped and later than release date - but if they are to be avoided, at least this post will enlighten anyone else not to fall in the same trap as me!).

Is it not about time that the reason "banned" companies get that status is known to members? I expect most of us wouldnt give too monkies about "self promo" which is the usual reason...... but anything else.... surely you should give us the nod?

Feel free to move to feedback if that needs to be answered there by admin as its a general question, not just relating to gamesbasement and my Portal 2 order.


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36 Comments

Have you read this thread on MSE,the last page is about current problems,doesn't look very promising.

Your text here

I believe they were banned for failing to fulfill orders. I am sure there is a thread about it somewhere, but I can't find it.

Original Poster Banned

deb8z

Have you read this thread on MSE,the last page is about current … Have you read this thread on MSE,the last page is about current problems,doesn't look very promising.Your text here




Wow..... Way to go Admin, Dealspwn and HUKDs.

Nice one.

Deffo one to be raised in feedback!


So with the deadline passed now for any deals for this game (the released date is tomorrow)...... would anyone want to go halves on buying it in the discount offer via steam? (I think it works out at £26 for the PC version vice £30 by getting 2 downloads..... ie one for a friend its described I think!

Original Poster Banned

flamingcarrot

I believe they were banned for failing to fulfill orders. I am sure there … I believe they were banned for failing to fulfill orders. I am sure there is a thread about it somewhere, but I can't find it.




LOL..... yet get promoted by admin as the cheapest supplier in Dealspwn!

I know I wont lose anything (I always order by credit card)...... but the littlun wont be too impressed!

Thanks for that link Debz,no problem Guv

Original Poster Banned

deb8z

Thanks for that link Debz,no problem Guv




Hey.... I liked your post..... what more do you want! Maybe I was repaying for the lack of reply for the electrician advice! X)

Haha.. No seriously... ta for that.

You only liked the post after i was sarcastic lol

Anyway,i liked your post about that website for builders,although i didn't get how to search for local ones,i'm thick lol

Good luck with sorting this problem out though.

Original Poster Banned

deb8z

You only liked the post after i was sarcastic lolAnyway,i liked your post … You only liked the post after i was sarcastic lolAnyway,i liked your post about that website for builders,although i didn't get how to search for local ones,i'm thick lolGood luck with sorting this problem out though.



Rep begging reported! X)

A thank you would have sufficed,so shurrup

Banned

Get a room.

guv you got 0wned!

Original Poster Banned

vibeone

Get a room.guv you got 0wned!



I think you mean I got Dealspwned

Banned

guv

I think you mean I got Dealspwned



Same thing? :P

Kinda off topic but I preordered Portal 2 from Asda. Anyone know how long delivery takes as it was sent yesterday?
I wan it naow! oO

Original Poster Banned

niminator

Kinda off topic but I preordered Portal 2 from Asda. Anyone know how long … Kinda off topic but I preordered Portal 2 from Asda. Anyone know how long delivery takes as it was sent yesterday?I wan it naow! oO



Oi...... Are you taking the pee Mr I expect it on the doormat any second!:p

well i finally managed to get through to these muppets. "We havent sent it. Its not released until tomorrow". Erm you guarrantee delivery by the release date... Heres the link.... "oh.... Well i just checked and we hope to be getting some tomorrow"..... Erm no thanks, he wants it on release date as per your guarrantee, not by next Tuesday after Easter at the earliest!

What a bunch of mongtards.

So whats the best deal for this at short notice..... From a supplier thats a bit more trustworthy than these cowboys who seem to have a pretty poor reputation...... Despite being recomended by Dealspawn.

Banned

guv

Oi...... Are you taking the pee Mr I expect it on the doormat any … Oi...... Are you taking the pee Mr I expect it on the doormat any second!:pwell i finally managed to get through to these muppets. "We havent sent it. Its not released until tomorrow". Erm you guarrantee delivery by the release date... Heres the link.... "oh.... Well i just checked and we hope to be getting some tomorrow"..... Erm no thanks, he wants it on release date as per your guarrantee, not by next Tuesday after Easter at the earliest!What a bunch of mongtards.So whats the best deal for this at short notice..... From a supplier thats a bit more trustworthy than these cowboys who seem to have a pretty poor reputation...... Despite being recomended by Dealspawn.



Go outside, go to a shop. Be warned: you may have to interact with real people, in a real world environment.

Original Poster Banned

vibeone

Go outside, go to a shop. Be warned: you may have to interact with real … Go outside, go to a shop. Be warned: you may have to interact with real people, in a real world environment.



I wished I could, but stuck inside at the moment in work. Not everyone can sit in the sun all day on benefits.

Banned

guv

I wished I could, but stuck inside at the moment in work. Not everyone … I wished I could, but stuck inside at the moment in work. Not everyone can sit in the sun all day on benefits.



Do what I do - get a job, then sit in the sun all day anyway. 11 days off from friday as well.

I bloody love royal weddings.

Original Poster Banned

vibeone

Do what I do - get a job, then sit in the sun all day anyway. 11 days … Do what I do - get a job, then sit in the sun all day anyway. 11 days off from friday as well.I bloody love royal weddings.



I'm off from tomorrow...... So no need to wait until Friday! But this game needs sorting today.... Hence the request.

PS are you sure you're already in the sun today?

Banned

guv

I'm off from tomorrow...... So no need to wait until Friday! But this … I'm off from tomorrow...... So no need to wait until Friday! But this game needs sorting today.... Hence the request.PS are you sure you're already in the sun today?



The sun is shining through the large, second floor office window, but I may have embellished my situation slightly.

guv

Oi...... Are you taking the pee Mr I expect it on the doormat any … Oi...... Are you taking the pee Mr I expect it on the doormat any second!:pwell i finally managed to get through to these muppets. "We havent sent it. Its not released until tomorrow". Erm you guarrantee delivery by the release date... Heres the link.... "oh.... Well i just checked and we hope to be getting some tomorrow"..... Erm no thanks, he wants it on release date as per your guarrantee, not by next Tuesday after Easter at the earliest!What a bunch of mongtards.So whats the best deal for this at short notice..... From a supplier thats a bit more trustworthy than these cowboys who seem to have a pretty poor reputation...... Despite being recomended by Dealspawn.


Just askin,
I had a 10% code for asda so it came in a bit cheaper than hmv @ £29.61

I have almost 3 weeks off (working in a school BTW)
Already had a week and a half off, and only got to work weds and thurs next week, then not back till the tues after.

Original Poster Banned

vibeone

The sun is shining through the large, second floor office window, but I … The sun is shining through the large, second floor office window, but I may have embellished my situation slightly.



Nice one. Well take care if you get to interact.

Original Poster Banned

niminator

Just askin, I had a 10% code for asda so it came in a bit cheaper than … Just askin, I had a 10% code for asda so it came in a bit cheaper than hmv @ £29.61I have almost 3 weeks off (working in a school BTW) Already had a week and a half off, and only got to work weds and thurs next week, then not back till the tues after.



LOL..... Im guessing you missed the smiley! X)

guv

LOL..... Im guessing you missed the smiley! X)


Oops, yes I did. I think I need to go to specsavers

Well, postie just been and no game *sob*
So freakin boooooooooooored

Banned

guv

Nice one. Well take care if you get to interact.



I like to interact with the reception lady.

Dealspwn have an intergrated price comparison engine, which is often used to help our writers highlight deals and pricedrops. Games Basement were included in that comparison engine, it runs separately from HUKD and so was unaffected by HUKD's recent decision to suspend the merchant. We have now removed that merchant from the price comparison engine. Thanks.

emmajk42

Dealspwn have an intergrated price comparison engine, which is often used … Dealspwn have an intergrated price comparison engine, which is often used to help our writers highlight deals and pricedrops. Games Basement were included in that comparison engine, it runs separately from HUKD and so was unaffected by HUKD's recent decision to suspend the merchant. We have now removed that merchant from the price comparison engine. Thanks.



This Dealspwn blog entry was posted after the suspension at HotUKDeals came into effect:

[ dealspwn.com/red…60/ ]

BFN,

fp.

I have complained about Gamesbasement for taking my money without dispatch of goods. Do not use this company. They will take your money and never dispatch the items you order! am surprised they're even still trading with such a negative reputation, the only customers they must get now are the one's who buy without checking them out first.

And you know, I only found out about this after posting a deal for Games Basement on here, only to notice (after taking up the deal myself) a nice "Games Basement DO NOT POST deals" notice at the bottom.

So, HUKD could tell I was posting a deal for a banned merchant but let me post it anyway? Very strange. And very annoying because I now have to wonder how much aggro I'll have to go through before I see either game or refund from these people. Not to mention anyone else who may have seen my post and ordered from them before the post was taken down...

It looks as if were both in the same boat here I have also recently been stung by them and can totally see where your coming from. My best advice is contact your bank asap and ask for a cc/debit card chargeback. It's pointless waiting for delivery of goods that will never arrive regardless of what they're telling you on the phone or via email, same goes with asking them for a refund, well I still am waiting for mine..

Good luck anyway, we can only learn from our mistakes and know not to ever use a company like this again without researching them beforehand.

Original Poster Banned

I managed to cancel the day before release of portal 2. According to my bank, they didnt take any money. However, given their dishonesty, that doesn't mean they won't try to in the future.

Shop2 came up trumps and the game arrived the followimg day after placing the order at approx 2.30 and getting confirmation then another tellimg me it'd shipped.

I tried to buy a PS3 from them. They took my money but it never arrived. Eventually I cancelled but they never refunded me. Eventually I had to go to my bank to get my money back through them. Avoid this site. I am one of hundreds of people who have had the same problem.

i,ve been waiting 10 days for an order "allegedly" dispatched within 48 hours obviously i've wasted £50 of very hard earned money. They should be removed from the internet!!!!

Had nothing but trouble with this DODGY company, no joy when you phone, automatic response to e mails. Still waiting for them to complete my order which was made in April. demanded a refund, funnily they have not refunded me either. My advice, NOT DO USE THIS COMPANY

do not,i repeat do not order anything from gamesbasement.co.uk..they are a very dodgy company..i placed an order in june,which has never been dispached to me,although they took the money from my account pretty sharp..despite repeated emails (dont even think of phoning,as they dont answer) i havent received a refund..i have reported this so called company to trading standards,who said that they had received many similar complaints and are now going to investigate..

If only you have read this thread first or researched the Company in your web search engine of choice prior to today.

Thanks for signing-up to HotUKDeals.com to post a comment in this thread from four months ago though.

BFN,

fp.

[EDIT]: Note that quoting G a m e s B a s e m e n t (without character spacing) drops any comment into the "mod queue" & the comment does not appear until a Moderator has reviewed it [/EDIT]
Edited by: "fanpages" 9th Sep 2011

katiemiss

I tried to buy a PS3 from them. They took my money but it never arrived. … I tried to buy a PS3 from them. They took my money but it never arrived. Eventually I cancelled but they never refunded me. Eventually I had to go to my bank to get my money back through them. Avoid this site. I am one of hundreds of people who have had the same problem.




Hi there,
I've had the same problem - order not been dispatched but I placed the order in May! How do I go about getting a refund?
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