Bascially if you've lost a part/brick or have a set arrive and missing a few bricks, then you can then pick up what you need free of charge. Just use it sensibly or LEGO® are likely to stop you orders going to your address.
How do i get my FREE LEGO® replacement parts?
1. First go here Lego Customer Service and it should land on the a page where you can select missing or broken bricks, you need may need to select your Country.
2. Once you've done that, you'll be either to search by set number, if you can't remember the set you can pop a in what you need and Lego will try and figure out what you need.
3. Once this has been entered, you can then select which parts/pieces you require.
4. Once done, checkout to basket (righthand side/confirm order) and you'll see the items you've picked, you can then enter your address and then complete checkout.
It may take a little while to arrive with you Few other useful links (i hope)
","comment":[{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/49752944","author":{"@type":"Person","name":"Russ2626"},"datePublished":"2023-03-13T09:55:09.000Z","text":"Get any Lego set free one piece at a time "},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/49756155","author":{"@type":"Person","name":"isabela"},"datePublished":"2023-03-13T17:50:36.000Z","text":"Had the wheels broken & piece missing couldn't find it thats really nice of you if it works"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/49767751","author":{"@type":"Person","name":"TheeChunkyNuts"},"datePublished":"2023-03-15T13:09:00.000Z","text":"It only seems to work on newer set. Retired products they don't cover because you should have reported it by then so they know you purchased it second hand. At least this is what happens to me"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/49776405","author":{"@type":"Person","name":"316894"},"datePublished":"2023-03-16T15:23:50.000Z","text":" it should be noted that this service really isn't for use by people who have misplaced a piece or bought a second hand set. It's for new sets that come without a part.
I only say this incase the service is abused and LEGO remove/restrict how easy it is to get your missing parts from new sets."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/49753492","author":{"@type":"Person","name":"bozo007"},"datePublished":"2023-03-13T11:14:51.000Z","text":"I saw an eBay listing today for the Razorcrest which said everything is unused but all mini figures have been removed. Who buys this?"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50642278","author":{"@type":"Person","name":"LoR1977"},"datePublished":"2023-07-23T08:34:33.000Z","text":"If you abuse the service Lego will blacklist your address."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/49759178","author":{"@type":"Person","name":"jedisteel"},"datePublished":"2023-03-14T08:34:43.000Z","text":"I had to use Lego missing pieces service twice for missing bits...they sent out the missing pieces in no time free."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50973766","author":{"@type":"Person","name":"Nickelardarse"},"datePublished":"2023-09-12T21:46:32.000Z","text":"Thankfully only had to use this service once for a BNIB set (Vader helmet)."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/49757613","author":{"@type":"Person","name":"Amazing_Menace"},"datePublished":"2023-03-13T21:21:40.000Z","text":"What is the limit of pieces you can request? Could never get this to work for what would be about £5 worth of missing pieces"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/49760836","author":{"@type":"Person","name":"Toneluck"},"datePublished":"2023-03-14T12:49:41.000Z","text":"Brilliant, thankyou! My build had ground to a halt, now new parts on their way "},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/49763236","author":{"@type":"Person","name":"MildmanneredCalvin"},"datePublished":"2023-03-14T19:00:02.000Z","text":"Very handy, thank you so much for this, I was not aware of this service. Brilliant "},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51373227","author":{"@type":"Person","name":"jedimonkey"},"datePublished":"2023-11-07T10:08:16.000Z","text":"Just to say there are 3 services offered on the link the OP has given:
New sets with missing bricks: lego.com/en-…ion Broken brick replacement: lego.com/en-…ion General brick buying: lego.com/en-…ick"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52126073","author":{"@type":"Person","name":"BIGDADDY14"},"datePublished":"2024-02-03T01:21:36.000Z","text":"Can you get replacement or missing stickers in with this Service for free ."}],"commentCount":22,"interactionStatistic":34,"articleSection":"Misc"}