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    Getting Refund for PAYG Credit

    Hi, just moved to vodafone and the signal is crap in my house. Tried to talk to them and see if they could give me a sure signal box for free, but no luck. I have absolutely no intention of paying £50 to get a signal in my house.

    Anyone been able to get their refund back in such circumstances? Or know if its even possible to get it back. I have ported my number otherwise would've probably sold the sim off.

    10 Comments

    Should have checked coverage before jumping network.

    I've never know a network refund on payg (in fact I'm sure it says in the T&C's they won't). If they did you could reuse the same money over and over.

    Original Poster

    steve1221

    I've never know a network refund on payg (in fact I'm sure it says in the … I've never know a network refund on payg (in fact I'm sure it says in the T&C's they won't). If they did you could reuse the same money over and over.



    No, I am not asking for a refund of the money i've used so far (hardly any), but the credit that I have remaining on my card.

    Original Poster

    Bully

    Should have checked coverage before jumping network.



    Actually i did, and it showed awesome coverage in my postcode.. But the truth was far from it...

    agmayu

    No, I am not asking for a refund of the money i've used so far (hardly … No, I am not asking for a refund of the money i've used so far (hardly any), but the credit that I have remaining on my card.



    That's what I meant. Networks don't refund unused credit.
    Edited by: "steve1221" 12th Jun 2011

    We are with vodafone, and yes it showed we would have good coverage in our house. Not so but we argued the case with them. Eventually after a lot of phonecalls we got the sure signal box for free. Keep arguing with them and hopefully they will cave.

    Original Poster

    vicki4903

    We are with vodafone, and yes it showed we would have good coverage in … We are with vodafone, and yes it showed we would have good coverage in our house. Not so but we argued the case with them. Eventually after a lot of phonecalls we got the sure signal box for free. Keep arguing with them and hopefully they will cave.



    Are you on PAYG too?

    agmayu

    Are you on PAYG too?


    no contract

    Original Poster

    vicki4903

    no contract



    thats the problem... on a contract they are giving it no questions asked.. but not if on PAYG

    Original Poster

    dcx_badass

    Lol at expecting it for free on PAYG. How stupid.



    thank you for the kind words..
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