Good news from kwik fit thanks for those who pushed me to complain!

20 replies
Found 17th Dec 2008
after a post a few weeks ago on here that ive just tried to find but couldnt,I wrote to kwik fits head office after they broke my locking wheel nut key and told me there was nothing more they could do,I took the car to ATS autocentre and they drilled out all the locking wheel nuts and repaired my puncture.

Kwik fit have just rung me and have decided that as a gesture of goodwill they will refund my £35 paid to ATS for removal of the locking ntus and tyre repair and send me some kwik vouchers (not that i would ever go back there!) so they will be put up on here when they arrive for whoever wants them!

So thanks to all of those who told me to take it up with kwik fit,I'm so glad I did now

  1. Misc
  2. Kwik Fit
20 Comments

great news happy to read some good news

Well done:thumbsup::gift:

grats

Brilliant, great everything worked out for you xxx

yep and so they should! the cheek of them!

glad it all worked out!

Original Poster

must say the guys in the ATS autocentre were top notch,after i drove around tyre places and they all said they couldnt help me,one wanted me to drive down to their branch in Hook so ATS was my last port of call and their service was 2nd to none,i know where i will be going next time the car needs something doing

Thats great news just use the vouchers for new tyres or something, get some use of out of them for your efforts.

So often we let things like this happen and do nothing about it just because we think nothing will come of it when really, its because we don't speak up enough that it happens!!

Or sell the vouchers on here

Good for you! If you don't want Kwik Fit vouchers then maybe offer them first to the people who told you to complain to Kwik Fit.

If they don't want them then I'll happily take them off you to go towards some new tyres :-)

finally some good news for u hun x

Banned

flyingflea;3788888

Good for you! If you don't want Kwik Fit vouchers then maybe offer them … Good for you! If you don't want Kwik Fit vouchers then maybe offer them first to the people who told you to complain to Kwik Fit.If they don't want them then I'll happily take them off you to go towards some new tyres :-)



Makes me sick seeing people buying tyres off them, make sure you get a quote off someone else as they will price match.

Did they replace your locking wheel nuts too?

Banned

Murielson;3788939

Did they replace your locking wheel nuts too?



The problem is garages use power guns to take off locking wheel nuts when they shouldn't, a garage smashed up my nuts but put them back on regardless so had a hell of a time getting them off at another garage :x I dont' bother with locking wheel nuts now, haven't had my alloys stolen yet

how much you asking, i'll take 'em! MOT due soon! if they free, all the better :thumbsup:

I'm glad to hear your did get Kwik-Fit to compensate you as they should have done without prompting.

John

lumoruk;3788996

The problem is garages use power guns to take off locking wheel nuts when … The problem is garages use power guns to take off locking wheel nuts when they shouldn't, a garage smashed up my nuts but put them back on regardless so had a hell of a time getting them off at another garage :x I dont' bother with locking wheel nuts now, haven't had my alloys stolen yet



Thanks for the explanation - sounds painful!!??

Original Poster

i dont know how much worth they are sending me,guess ive got to wait n see but to be fair,when they arrive I will stick them up on here and then let ppl post if they want them and then pick a random post to recieve them,unless theres a fairer way?!

Wont be going back there for tyres or anything else so i will never use them

They didnt compensate me for my new locking nuts only for the puncture and the removal of the original locking nuts

Mardyass;3790102

i dont know how much worth they are sending me,guess ive got to wait n … i dont know how much worth they are sending me,guess ive got to wait n see but to be fair,when they arrive I will stick them up on here and then let ppl post if they want them and then pick a random post to recieve them,unless theres a fairer way?!Wont be going back there for tyres or anything else so i will never use themThey didnt compensate me for my new locking nuts only for the puncture and the removal of the original locking nuts



how about a dutch auction (think thats what its called).. PM'd bids to you, lowest unique bid wins!

Banned

Disco;3790152

how about a dutch auction (think thats what its called).. PM'd bids to … how about a dutch auction (think thats what its called).. PM'd bids to you, lowest unique bid wins!



Thats not a dutch auction and its pretty obvious the lowest unique bid would be below a quid!

lumoruk;3788933

Makes me sick seeing people buying tyres off them, make sure you get a … Makes me sick seeing people buying tyres off them, make sure you get a quote off someone else as they will price match.



Yeah I'd probably buy the tyres from them and get them fitted at my local garage, I've had tyres sent to my local garage many a time. The tyres Kwik fit sell are fairly reasonably priced when you look at their promo prices. It's when they slap on what everybody else would do for free (or at least included in price of tyres) such as fitting, wheel balancing, valve replacement, tyre disposal etc do they become rip-off merchants.
Post a comment
Avatar
@
    Text
    Top Discussions
    1. Topcashback Trick or Treat competition68745
    2. Win a villa holiday for two in Portugal with Four Seasons Fairways @ Sunday…22
    3. Win an unbelievable Windows Mixed Reality prize pack from Windows Central! …43
    4. Win two star gazing festival tickets in the north pennines43

    See more discussions