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    Got a really amusing letter from the hosp the other day

    Ok so we have beed waiting for an othapedic appointment for AM for a while now. We got a letter in at the begining of the week which we thought would contain his appointment.

    But no.....

    Aparently Forth Valley are usin this great new 'Paitent Focused Apointment System' to help cut the waiting times.

    This great new waiting list cutting system involves.....

    Not giving you yer appoiontment untill closer to the time you'll be seen :lol:

    So your not really waiting any less time then you just arn't on record for having been kept waiting :roll:

    7 Comments

    Yeah it's all a bloody numbers game these days. The wife was told she had to return to the docs a week after seeing them. Tried to make an appointment to be told 'Oh no, you can't do that, you have to ring on the day'. Now wtf is that all about? She's been TOLD to go in on that day ffs??!!?!?

    By not giving you your appoint. until nearer the time enables them to cancel/change the date without you knowing - see, makes sense doesn't it. lol.

    Yes, we have the same jenny and then they eventually send you an appointment which they say you can change by just ringing but when you do ring, it's like you've asked for Christmas to be re-scheduled.
    All one sentence that !!
    Just who gets these brilliant ideas?

    Banned

    chesso;2434459

    Yes, we have the same jenny and then they eventually send you an … Yes, we have the same jenny and then they eventually send you an appointment which they say you can change by just ringing but when you do ring, it's like you've asked for Christmas to be re-scheduled. All one sentence that !!Just who gets these brilliant ideas?



    mr brown and co

    Original Poster

    cassieismydoggie;2434455

    By not giving you your appoint. until nearer the time enables them to … By not giving you your appoint. until nearer the time enables them to cancel/change the date without you knowing - see, makes sense doesn't it. lol.



    I don't really mind as its not over urgent (as long as the poor soul gets seen before he's school age so it gives 'em about 16 months!!!)

    It just really made me laugh that they thought we were dumb enough to think that this was a revolutionary idea :lol:

    Original Poster

    jellybaby22;2435248

    Ah so you have to deal with the lovely forth valley system too...I phoned … Ah so you have to deal with the lovely forth valley system too...I phoned up the number for me ear appointment (id been waiting 3 months for the letter) and I was given an apointment 11 weeks away!!!! My ear will have fallen off by then........forth valley are useless....my daughter is still wating on a referal for her dyspraxia....despite 3 GP letters being sent...Ok rant over!!!!:oops:



    My mums currently residing in stirling royal *shudder* please don't get me started :oops:

    Original Poster

    jellybaby22;2435312

    My grandad is in there too...was in visiting him tonight........its like … My grandad is in there too...was in visiting him tonight........its like a hospital from the middle ages...(my wheelie bin is probably cleaner too) :x



    Well tonight on the way up the stairs to the ward I noticed

    3 ciggie butts
    1 dirty plaster
    and an eleastic band (I know not the worst thing)

    That place really makes me shudder. Wish I could win the lotto or something :-(
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