Got to love CarphoneWarehouse, lines open for sales but not for customer services

    Called three times, either get a message saying is wrong the dept is down or get through to someome in sales and then passed along like pass the parcel, but sales is JUST FINE



    what department do you want? Are you using the freephone number?

    Original Poster

    Yeah the 0808 number. and customer services

    Some message saying unforeseen circumstances meaning its not open, but sales is

    Common with most big companies, it's so people get fed up and give up in trying to complain or cancel, also means they have to employ less for customer services Had exact same with Virgin Media..

    Original Poster

    I know it's common, I just find it amusing they try and put the pretence on that they have Sunday CS instead of just saying it'll be open from Monday morning.
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