green screen of death. New Xbox one s

10
Found 28th Sep 2016
Hi

I got my Xbox one s today and plugged in cables. My first screen with sound was a green screen with the Xbox logo. It's been on it now for nearly three hours with three animated circles going left to right.

I have looked online and it looks like it could be a "green screen of death"

I have left it on for now just incase it's updating in the background. Has anyone else had this?
Community Updates
10 Comments
Hold power light on console for 10seconds or so, should hard reset it. Give that a go fam
Thats not normal for an update, is this the only time you have turned it on?
johnwillowlfc

Thats not normal for an update, is this the only time you have turned it … Thats not normal for an update, is this the only time you have turned it on?


Very first time it's been turned on
I would try what ben has said and do a hard reset as its stuck on boot screen, im sure something similar happened to my mate after an update and there was a fix for it on xbox.com by downloading a file to a usb drive
cheers I'll try that
Thanks it worked. But there's three hours I won't be getting back
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deleted948549
If in doubt , hold power button.
fitzyfitz29

Thanks it worked. But there's three hours I won't be getting back



Glad we could be to help mate, enjoy your one s! I certainly am enjoying mine
fitzyfitz29

Thanks it worked. But there's three hours I won't be getting back




Good stuff!

That'll be £19.99
benjammin316

Good stuff! That'll be £19.99



I am debt collector LOL if that is not paid haha
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