Guitar Hero WT Despatched already ?!?!? (GAME)

I just recieved an email from GAME last night stating that my GHWT bundle (360) has been despatched via parcel force special delivery. What gives ??? This is currently down for release on the 14th. Anybody else know whether its true, and whats going on ...

Ive tried phoning Parcel Force with tracking ref, but they dont have any knowledge yet about it. Cant phone GAME - been on hold for 10 minutes before giving up (they usually answer promptly). Even GAMEs website is down and wont load in either Firefox or IE ?!?!?!

... Anybody else managed to get in contact with them for info?

14 Comments

Can't help with your enquiry, but just to let you know, I'm having no problem viewing the Game website in IE...

Original Poster

hodsey77;3343441

Can't help with your enquiry, but just to let you know, I'm having no … Can't help with your enquiry, but just to let you know, I'm having no problem viewing the Game website in IE...



Thanks, yeah it seems to be working now.

Original Poster

The email i got at 11pm last night :

Dear Mr X

Your Order Number(s):
XXXXXXXX

Qty Description
1 Guitar Hero: World Tour (Complete Band Pack) + FREE Bass Guitar Controller [Xbox 360]



We are pleased to advise that your order, XXXXXXXXX, is now on its way!



Track Your Order Processing Status
You can track the current status of your order using the Order Tracking system.

Once the item has left our Distribution Centre it cannot be tracked unless your order is being sent via Special Delivery.

Track Your Special Delivery Order*
If your order is being sent by Special Delivery your tracking number is: XXXXXXX

Please visit the Parcel Force website at parcelforce.com/por…/pw and enter the order number above to check the status of your parcel.

If your carrier is Parcelforce the tracking number is correct but may differ once displayed on the Parcelforce site. You will be able to track your order from 6pm on the day of despatch.

Original Poster

... and the one i got 6 hours previous from GAME :

Dear Customer,

Thanks for your preorder for Guitar Hero: World Tour (Complete Band Pack) + FREE Bass Guitar Controller.

This update is to inform you that we will be charging your payment card in advance of the release date due to the size of this product which will ensure your preorder arrives on the release date of 14th November.

Please be aware that the additional FREE Bass Guitar Controller will arrive in a separate delivery from the Complete Band Pack.

omisnad;3343493

... and the one i got 6 hours previous from GAME :Dear Customer,Thanks … ... and the one i got 6 hours previous from GAME :Dear Customer,Thanks for your preorder for Guitar Hero: World Tour (Complete Band Pack) + FREE Bass Guitar Controller.This update is to inform you that we will be charging your payment card in advance of the release date due to the size of this product which will ensure your preorder arrives on the release date of 14th November.Please be aware that the additional FREE Bass Guitar Controller will arrive in a separate delivery from the Complete Band Pack.



Maybe?

Original Poster

Ungreat;3343509

Maybe?



... Yeah, you could be right. It very amibigous though - i assumed the first email implied it would be sent after the main item. Surely it would have been better stating that they will charge your card 2 weeks early and send out the 'free' guitar TODAY, with the main item to follow on day of release. Rather than send out an email later specifically stating (as it also does under my order status) that GHWT itself has been despatched. Its abit cheeky charging my card £150 for the 'free' ****** GH2 guitar and siting on the money for a fortnight.

What makes it all even more confusing is that ive had 3 emails within the past 10 days from GAME giving revised release dates for it.

... No wonder i cant get through to GAME CS phoneline.

... Also why when i preordered does it state 'UP TO 3000 points' yet they have only added 2000 points to my card? I cant find any info on the website as to why they wouldnt reward you with the points stated.

Ive had exactly the same emails, suspect that the first package is the free guitar. I just hope they confirm a new dispatch date and tracking number for the main bundle.

Then again who knows whats in this box!

I also didn't get all the reward points.

Post a pic of the Bass when it arrives please

Original Poster

If it is just the free guitar i will probably take the b*gg** back to my local GAME store and ask for a full £150 refund. Im not rolling over and accepting GAME dirty tactics. It doesnt look like Quidco has tracked either :x

roadrunner1;3344057

Post a pic of the Bass when it arrives please



The "free Bass" is just the explorer guitar from Guitar Hero 2

My play order is packing!! Fingers crossed.

has anyone received their guitar hero from game yet ? i got an email on sunday saying it was posted, however i am yet to receive it. if so how was it posted ? i.e special delivery

i hope mine hasnt got lost, game are usually very prompt with deliveries.

Original Poster

chump;3389411

has anyone received their guitar hero from game yet ? i got an email on … has anyone received their guitar hero from game yet ? i got an email on sunday saying it was posted, however i am yet to receive it. if so how was it posted ? i.e special deliveryi hope mine hasnt got lost, game are usually very prompt with deliveries.



GAME dont know their a*se from their elbow. :roll: ... Anyway it wont be dispatched until end of next week.

Original Poster

Has anybody who ordered from GAME got their parcel force tracking number working yet?
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