Gumtree sale gone wrong-HELP PLEASE

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Posted 4th Dec 2017
I sold second hand stuff that the buyer & her partner clearly looked at and took away happily. Today I got a text saying they aren’t happy with the things and want to return them for a full refund. Gumtree is NOT getting involved, so it’s up to me to resolve this. I have already spent the money plus there’s nothing wring with the stuff apart from being second hand. What do I do? Where do I stand???
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