Found 20th Nov 2010
I used Halfcost for the first time this week, ordered on the 17th, and received a delivery from them today. However it is not all of the goods, and the invoice is correct for the goods which have been delivered.

I would have assumed that it would have come in more than one parcel as it is a fairly large order, but would have thought they would all have been dispatched/delivered at the same time!


So my question is, is this normal? Has anyone else had an order spread over more than one delivery?

Thanks in advance x

  1. Misc
  2. Delivery
9 Comments

This happened to me a few years ago - ordered a few items, and not all of them were dispatched.

They made me sign a form and return it before they would give me a refund despite the items not being dispatched.

My account closed and I will never shop there again.

yes, I think it's normal for halfcost. my order come in two parcel and one week apart last week.

Halfcost are complete crap the worst ever they are a joke and are good at **** up and lying about it that's if you get any answer from customer service that is.

Original Poster

I have seen there are very mixed reviews for Halfcost, but also saw that they had supposedly improved their service, which is why I took a gamble and had a go. I am impressed that the first parcel took only 3 days, but now just a tad concerned about the rest of the order! However Dimpler's reply makes me feel a little more confident!

ive used them loads and never had a problem, ordered last Saturday night first delivery was Tuesday, again on Thursday and the last one today so im a happy bunny. depends on the size of the items your ordering hun, i had a set of towels come in one, 2 psp case, mouse & pad and a couple of little things in the 2nd and the biggest item came today

Original Poster

vinylandtrinkets

ive used them loads and never had a problem, ordered last Saturday night … ive used them loads and never had a problem, ordered last Saturday night first delivery was Tuesday, again on Thursday and the last one today so im a happy bunny. depends on the size of the items your ordering hun, i had a set of towels come in one, 2 psp case, mouse & pad and a couple of little things in the 2nd and the biggest item came today



Yeah I got a load of bits today, pj's, kids cutlery and a dog bowl, not waiting for more pj's shoes and teapots lol! Thanks for letting me know about your deliveries, makes me more confident, will await the rest next week

silkymolo

Yeah I got a load of bits today, pj's, kids cutlery and a dog bowl, not … Yeah I got a load of bits today, pj's, kids cutlery and a dog bowl, not waiting for more pj's shoes and teapots lol! Thanks for letting me know about your deliveries, makes me more confident, will await the rest next week



i really didnt expect them to sent in 3 parcels lol they could have saved themselves money with the towels and smaller bits, but the Simpsons christmas dec is flipping HUGE i mean 5ft by 5ft way to big to be put with the towels. theres me thinking it would look good in the window! LOL!
Honesly hun ive used them loads and they are fine, ive sent things back with no problem refunded or exchanged which ever i wanted, had a refund took 5 days to clear the bank which is more or less the same as normal stores

slow but i always found them fair if ive had problems

Original Poster

Got the rest of it today, am really impressed at the speed of delivery!
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