Halfords click and collect query

1
Posted 1st Mar
I placed a click and collect yesterday and immediately got an acknowledgement email to say it's processing and will be getting a collection ready email.

However it's close to 24hrs and still not received.

Anyone experienced this before?
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Yes, its happened to me.
I'd either visit the store if it's close by or ring the store and ask them if the item is in stock.
Maybe check the website to see if the product is in stock at the store, if it is, just go and collect it and show your order number at collection.

I've ordered using click and collect in the past. When I've arrived at the store, they didn't even have a record of the order, and just get the item off the shelf.
For items that have had to be ordered in, they haven't bothered to contact me to say it's available for collect.

The bottom line is, don't rely on them.
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