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    Harrods Father Christmas - Not Free This Year!!

    I have put this in freebies because thats where I would look for it originally.

    I emailed Harrods and asked about the tickets - mainly, what date do they become available. They emailed me back with this:

    Thank you for your e-mail.

    I am pleased to advise that tickets to the Christmas Grotto will be available to book from Tuesday 22 September. Tickets can be booked online at harrods.com and are subject to availability. Please note that we are unable to take bookings via email.

    Due to the growing popularity of our Christmas Grotto, a £5.00 administration fee has been introduced this year. All children, babies and adults will require a ticket each to visit Father Christmas.

    We would kindly request that if you are unable to keep your booking, please inform us in advance, where we will endeavour to make an alternative booking.

    If this is correct and the adults that go with the children need tickets, its going to be a dear do!!

    21 Comments

    :-( was looking forward to taking the kids again this year :gift:
    thing is when they were doing it for free they probably got a lot of customers from people who don't normally go in to harrods..... i know i for one spent about £50 at least in the store:whistling:

    Most places charge for a grotto, but not right that they charge for the adults, probably mean a lot of parents/grandparents will not go with them now meaning that they miss out on seeing the kids with father christmas

    Less parents/grandparents etc going in to the grotto with the kids will also mean less going to harrods as well, so probably lose money that way

    I'm going to e-mail them and ask, was going to take my LO as we might be down that way but if I have to pay for both of us - I'll take her elsewhere.

    bit off if you have to pay for an adult accompanying a child lol, going from free to that is extreme, Harrods affected by the credit crunch :lol:

    maybe we should all email them and moan as we cant send the children through on there own and tbh i didnt think much of it last year certainly wont be worth 5 pounds each then buying the photos on top

    loupomm;5667484

    bit off if you have to pay for an adult accompanying a child lol, going … bit off if you have to pay for an adult accompanying a child lol, going from free to that is extreme, Harrods affected by the credit crunch :lol:


    :lol: tell me about it :roll: wonder if the adults all get a present too!!:gift:

    Charging £5 for the ticket is fine, but I think you should get a voucher to that value to spend in store. That surely achieves what they want in that people just coming for santa will be encouraged to shop

    hang on i just re-read the op's post and it says a "£5 administration fee" so maybe it's £5 per family? :?

    Original Poster

    I've just re-read it again myself. I'm going to email back to the person that sent it to me and ask if it is £5 per family or £5 each and every person.

    As soon as I get a reply I will post it up on here.

    hi did you find out if it is it per person or family

    All children, babies and adults will require a ticket each to visit Father Christmas

    I read that as £5 each.

    So here it be by Xmas 3 kids 2 adults, £25,yeh right..... If they do it for free,then they attract in people who may spend in their store.
    Bluewater hopefully be doing it for free this year for those wanting to go.

    Mum2Connor&Cerys;5674824

    So here it be by Xmas 3 kids 2 adults, £25,yeh right..... If they do it … So here it be by Xmas 3 kids 2 adults, £25,yeh right..... If they do it for free,then they attract in people who may spend in their store.Bluewater hopefully be doing it for free this year for those wanting to go.


    didn't think much of bluewater one last year tbh :-(
    although i think this may just be a one off £5 administration fee per group hopefully & am assuming they are doing it cos loads of people ordered tickets last year & didn't bother going :whistling:

    cheerleader;5674939

    didn't think much of bluewater one last year tbh :-(although i think this … didn't think much of bluewater one last year tbh :-(although i think this may just be a one off £5 administration fee per group hopefully & am assuming they are doing it cos loads of people ordered tickets last year & didn't bother going :whistling:



    Bluewater was far enough for us,took a good 90mins by bus,going Harrods be rideculous just for Santa,specially cos I normally done Xmas shopping early on like sometimes I'm done for October and just getting odds and ends near end.
    Yeh there always time wasters who get tickets and not go.

    If it was a one off payment you would get whole families turning up with 10 adults and 25 kids for £5?

    This will be £5 each.

    Confirmation :


    Thank you for your email.
    I am pleased to advise that tickets to the Christmas Grotto will be available to book from Tuesday 22 September. Tickets can be booked online at [url]www.harrods.com[/url] and are subject to availability. Please note that we are unable to take bookings via email or by telephone.

    Due to the growing popularity of our Christmas Grotto, a £5.00 administration fee per booking has been introduced this year. I would like to reassure you that this booking fee is not charged per visitor, however is a one off administration fee upon booking. You may book tickets for between one and ten visitors in total, and all children, babies and adults will require a ticket each.

    We would kindly request that if you are unable to keep your booking, please inform us in advance, where we will endeavour to make an alternative booking.

    In the meantime, should you have any further queries, please do not hesitate to contact Harrods Customer Services on telephone number +44 (0) 20 7730 1234.

    To avoid disappointment, please book early and we look forward to seeing you at the Harrods Christmas Grotto.

    Kind regards

    Customer Services Manager
    Christmas Grotto 2009

    Mum2Connor&Cerys;5674824

    So here it be by Xmas 3 kids 2 adults, £25,yeh right..... If they do it … So here it be by Xmas 3 kids 2 adults, £25,yeh right..... If they do it for free,then they attract in people who may spend in their store.Bluewater hopefully be doing it for free this year for those wanting to go.



    Ooh post if you find out!

    Becksdawe;5677514

    Confirmation : Thank you for your email.I am pleased to advise that … Confirmation : Thank you for your email.I am pleased to advise that tickets to the Christmas Grotto will be available to book from Tuesday 22 September. Tickets can be booked online at [url]www.harrods.com[/url] and are subject to availability. Please note that we are unable to take bookings via email or by telephone.Due to the growing popularity of our Christmas Grotto, a £5.00 administration fee per booking has been introduced this year. I would like to reassure you that this booking fee is not charged per visitor, however is a one off administration fee upon booking. You may book tickets for between one and ten visitors in total, and all children, babies and adults will require a ticket each.We would kindly request that if you are unable to keep your booking, please inform us in advance, where we will endeavour to make an alternative booking.In the meantime, should you have any further queries, please do not hesitate to contact Harrods Customer Services on telephone number +44 (0) 20 7730 1234.To avoid disappointment, please book early and we look forward to seeing you at the Harrods Christmas Grotto.Kind regardsCustomer Services ManagerChristmas Grotto 2009



    Thats not too bad then, £5 per group

    Yup - a group up to a ten

    Don't seem so bad - gonna be taking Lauren on the middleton railway to see Santa there - regardless of whether we get to Harrods or not.

    Original Poster

    Hi,

    I've received a reply and its better than first thought:


    May I kindly advise that £5.00 administration charge is per booking and not per person.

    Please do not hestitate to contact me if you have any further enquiries.

    Becksdawe;5677514

    Confirmation : Thank you for your email.I am pleased to advise that … Confirmation : Thank you for your email.I am pleased to advise that tickets to the Christmas Grotto will be available to book from Tuesday 22 September. Tickets can be booked online at ]www.harrods.com and are subject to availability. Please note that we are unable to take bookings via email or by telephone.Due to the growing popularity of our Christmas Grotto, a £5.00 administration fee per booking has been introduced this year. I would like to reassure you that this booking fee is not charged per visitor, however is a one off administration fee upon booking. You may book tickets for between one and ten visitors in total, and all children, babies and adults will require a ticket each.We would kindly request that if you are unable to keep your booking, please inform us in advance, where we will endeavour to make an alternative booking.In the meantime, should you have any further queries, please do not hesitate to contact Harrods Customer Services on telephone number +44 (0) 20 7730 1234.To avoid disappointment, please book early and we look forward to seeing you at the Harrods Christmas Grotto.Kind regardsCustomer Services ManagerChristmas Grotto 2009



    jannie1234;5679640

    Hi,I've received a reply and its better than first thought:May I kindly … Hi,I've received a reply and its better than first thought:May I kindly advise that £5.00 administration charge is per booking and not per person.Please do not hestitate to contact me if you have any further enquiries.


    greg_68;5674971

    [COLOR=Red]If it was a one off payment you would get whole families … [COLOR=Red]If it was a one off payment you would get whole families turning up with 10 adults and 25 kids for £5?This will be £5 each.[/COLOR]



    you were saying :whistling:
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