has anybody got 3750 necter points for o2 broadband dongle?? need help?

16 replies
Found 4th Mar 2010
hi, its regarding the offer i found on hukd about o2 broadband dongle for £10 and get 3750 necter points last month. i just wondered has anybody have still not had the 3750 necter points. as i have bought 2 dongles from two different necter accounts, but none of them have got points credited, i dont know what to do now, should i need to contact them? how?

Any help will be much appriciated, thanks.

16 Comments

I've not had mine yet either.

still waiting on o2 to reply to my return request,they said there was a prepaid returns address in package but its just blank.

Not had mine either, planning on emailing them tomorrow


Looks like nobody else has got them yet either.

hotukdeals.com/ite…914

No, me neither - I've been checking daily :oops:

Nope I haven't either.

Nor me, but have emailed them.
Their response below.

Dear BirdyboyukNectar Card number: 1 2 3 4 5, once I caught a fish … Dear BirdyboyukNectar Card number: 1 2 3 4 5, once I caught a fish aliveYour Current Points Balance: 1.6millionThank you for your email regarding missing points from O2 via Nectar eStores.The enquiry has now been escalated to our dedicated Nectar eStores team to be resolved as quickly as possible. We will continue to follow this enquiry and reply to you as soon as we have a response. Please allow us up to 21 days.Thank you for your interest in Nectar eStores.RegardsSarahNectar Team

Original Poster

thanks friends for all your help, so its not only me, please post any more updates, thanks.

hi,
havent got mines either?

But i foned nectar helpline on monday, they said will have to wait till the date you recieved the order (dongle), which was 9-2-10, so a few more days left, then i'll fone them again if i still haven't recieved them.
Meaning 28 days from 9-2-10

I had mine a few days ago but I phoned the Nectar customer service line about 5 times. In the end, I asked to speak to a supervisor who then connected me to someone who was able to credit my acount there and then.

You have to wait 31 days after you received delivery of the dongle before they'll do anything though.

Original Poster

alright i might as well wait another week, and then chase them up, as i cant loose £37.50, thanks by the way.

bargain123hunter;8028734

alright i might as well wait another week, and then chase them up, as i … alright i might as well wait another week, and then chase them up, as i cant loose £37.50, thanks by the way.



£37.50? huh?

Original Poster

well for 2 dongles 3750 points each, so its worth £37.50

Checked my nectar account this morning and my points have been credited! :w00t:

Jumpingphil;8066964

Yep, me too, credited today.


ditto

Just checked mine and I too have been credited! About time too. Useless company. Only took two emails considering the purchase was back in January! ;-)

Original Poster

i have got in one of mine, but still waiting for another account to be credited, very good profit as i have sold for £20 on ebay, thanks for finding the deal...
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