has anyone bought from

    Hello, just a quick question.

    Wondering whether anyone has bought from this website before, if so what's their service like.

    I'm looking to buy a Reebok 5.1 excercise bike, I emailed them, as they have a price match thing on their website. However, their price is the same as 4 over websites, they said this is the best price.

    Any thoughts?



    I haevn't brought anything from there, but I have been past the shop they have in Gloucester and it looks pretty nice.

    Original Poster

    Thanks, I think they have several stores, I'm probably going to end up buying from them, too bad they couldn't beat their competitors in terms of pricing.

    i purchased from a few years back and they matched comp price, cust service is fine didnt have any issues. hope this helps

    Worst customer service I have ever come across. Supplied two lots of faulty equipment, cross trainers, getting a refund is a nightmare and you couldn't make it up but they don't want to refund the charge they made for installing faulty equipment. Don't touch them with a barge pole.

    Great Gym But Worst Buying Experience Ever

    Great kit, That's why I bought it.

    Exceptionally bad buying experience. Order was supposed to be delivered by 2 men. Only the driver turned up. My builders had to carry the boxes into the house/room.
    Whilst helping the builders the driver also knocked/damaged the wall.

    The delivery came around 1.5hrs after the 2hr delivery slot. Half my day was wasted then I had to go for work. My wife who is a heart patient had to deal with the delivery.

    The discount code was very misleading saying it would expire next morning which made me make the purchase a few days before I needed it. The next morning the discount had gone from 7%-9%.
    I got an unprofessional response from customer service when I asked for the additional 2% discount and since then subsequent correspondence has been ignored.

    Plz try buying from other sellers if you can.

    Fitness Superstore replied to a review elsewhere but won't contact me to put things right.


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