Hello HotUKDeals community!
I wanted to start a discussion on a recent deal I found. I was shopping for a new laptop and came across a great deal on a popular brand's model at a major electronics retailer. The price was significantly lower than other retailers, and I couldn't resist the temptation to purchase it.
However, when I received the laptop and started using it, I noticed that it was not performing as well as expected. The battery life was shorter than advertised, and the overall performance was slower than I anticipated.
I contacted the retailer about my concerns and they offered a partial refund, but I was still disappointed with the product.
Have any of you had similar experiences with finding a "too good to be true" deal and ended up being disappointed with the product? How did you handle the situation? I'm curious to hear your thoughts and experiences.
I wanted to start a discussion on a recent deal I found. I was shopping for a new laptop and came across a great deal on a popular brand's model at a major electronics retailer. The price was significantly lower than other retailers, and I couldn't resist the temptation to purchase it.
However, when I received the laptop and started using it, I noticed that it was not performing as well as expected. The battery life was shorter than advertised, and the overall performance was slower than I anticipated.
I contacted the retailer about my concerns and they offered a partial refund, but I was still disappointed with the product.
Have any of you had similar experiences with finding a "too good to be true" deal and ended up being disappointed with the product? How did you handle the situation? I'm curious to hear your thoughts and experiences.
28 Comments
sorted byI don't know many that would instantly go to a partial refund on a already heavily discounted product. Are you sure it's a legitimate website and a genuine product? (edited)
I bought the laptop from a major electronics retailer. I'm not comfortable disclosing the specific retailer or model publicly, as I don't want to single out any specific company or product.
I understand that returning items is an option for many people, and it can definitely be a useful solution in some cases. However, in my situation, I didn't feel that it was worth the effort and potential additional hassle to return the product. I was more interested in starting a discussion to see if anyone else had had similar experiences and to share my own story as a cautionary tale.
This discussion isn't specific to laptops, but want to hear about experiences. Thanks
in future, do your research before you buy items, and if you buy online and don't like what you have bought, send it back for a refund
it doesn't sound like the retailer is at any fault at all here. it sounds like some key issues lie with the buyer not doing due diligence nor returning an item they don't like and instead keeping an item. if the item was so bad i'm sure the buyer would have returned it
if i do something similar, i either return the item for refund or suck it up and keep it as it's myself who didn't check before buying. i wouldn't complain about my own actions
If i had a too good to be true product then I would simply return it. I have probably done that in the past but didn't then create a thread for it to see if others return items that they aren't happy with. In fact, I return amazon iteme regularly if I'm not happy with then.
You're also correct that it is difficult to accurately determine battery performance without knowing how the laptop was used. In my case, I used the laptop for a variety of tasks including browsing the internet, streaming video, and working on documents. I did not engage in any resource-intensive activities that would significantly drain the battery, and I made sure to follow the manufacturer's recommended settings for power management. Despite these efforts, the battery life was still shorter than what was advertised.
Ultimately, my experience with the laptop was disappointing and I wanted to share my story and see if anyone else had had similar experiences. I understand that different people have different expectations and tolerances for battery life and performance, and I respect that. My intention was not to criticize the product or the retailer, but rather to share my own experience and start a discussion about finding good deals and the potential risks and drawbacks.
PS hope you find a resolution OP, whether that's improved performance over time or a refund/trade. (edited)
I agree that there are many variables that can affect the performance of a product, and that returning a product is always an option for those who are unhappy with it. In my case, I did consider returning the laptop but ultimately decided against it due to the partial refund offer and the potential hassle of returning the product.
I understand that everyone has different expectations and tolerances for the performance of a product, and that finding a good deal does not always guarantee satisfaction. It can be frustrating to purchase a product that does not meet our expectations, but it is important to remember that this is a risk that we take whenever we make a purchase.
I appreciate your suggestion to give the product to a friend or family member if it does not meet our expectations. That can be a good solution in some cases, but it may not always be possible or practical.
I hope that this helps to clarify my intentions and my experience with the laptop. Thank you for your understanding and for participating in the discussion.
So many elements just do not add up/make sense.
It's understandable that some elements of the original post may not make sense to you, as it is difficult to fully understand a situation without all of the context. However, the original post provided as much information as I was comfortable disclosing, and it is not uncommon for people to leave out certain details or personal information when sharing their experiences online.
I hope this helps to clarify the situation and address your concerns. Thank you for participating in the discussion.
Any good?