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    Has anyone else had their Virgin Broadband automatically upgraded?

    I was aware that from beginning of May Virgin Media were getting rid of their Medium package and putting everyone on Medium to 10mb Broadband.

    However its now June and i'm still on 2mb broadband. Was curious if anyone else had been automatically upgraded or if they are just slow in processing the upgrades.

    I live in the North West so unless they may do it region by region?

    Would like to hear your thoughts. Cheers.

    14 Comments

    had an e-mail, visited the site and done overnight a couple of weeks back

    Let me check.......

    Nope still getting..
    download 2mb (was getting 500k during week)
    upload 0.20mb

    Nope still on 20 mb/s

    Hope so, I'm paying for 20mb and never had a decent service yet....maybe an upgrade will get me closer to what I'm paying for :thumbsup:

    when i rang to 150 customer services last time to upgrade free to 10mb broadband they had to send a signal to my router and i had to unplug it and switch it back on then straight away i was getting faster broadband but they do it one area at a time so your area might not be upgraded yet

    hope this helps

    Follow the link posted here and see if you can upgrade it by yourself
    hotukdeals.com/ite…10/

    How do you find out whether you're still on 2mb BB? (sorry in advance for sounding thick)

    louiseb84;5420341

    How do you find out whether you're still on 2mb BB? (sorry in advance for … How do you find out whether you're still on 2mb BB? (sorry in advance for sounding thick)



    [url]www.speedtest.net[/url]

    louiseb84;5420341

    How do you find out whether you're still on 2mb BB? (sorry in advance for … How do you find out whether you're still on 2mb BB? (sorry in advance for sounding thick)



    try this

    broadbandspeedchecker.co.uk/

    Download 2.08
    Upload 0.18
    Thanks nuabdi. Rep on way.
    Have also tried the link to upgrade entered details form my bill as I don't have my username and password but it keeps coming up with an internal error so will try again later!

    yeah we went from 2 to 10 :w00t: haha perfect for xbox live now :-D

    I got a mail shot through saying it would be July/August time before we got upgraded (I'm NW too)

    Banned

    hellfire;5421096

    I got a mail shot through saying it would be July/August time before we … I got a mail shot through saying it would be July/August time before we got upgraded (I'm NW too)


    just go to the link above and it gets updated within a day or two. Mine took 3 hours to go from 2mb to this :-

    http://www.speedtest.net/result/490343547.png
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