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Has anyone ever booked a holiday through Sunmaster

8
Found 5th Jul 2008
We are thinking of booking a holliday through Sunmaster.co.uk , has anyone ever had any dealing with them before? I have called thier booking line and was left held on for a round 15 mins and then the line just went dead, any feeback would be appriciated
Thanks in Advance
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8 Comments
I wouldn't touch them personally after we phoned them up with an online quote and refrenece number from their website only to be told that the flights we had chosen didn't exist and the hotel was not available at that quoted price. Basically they wouldn't honour their online quote. The quote went from £1,800 online to £2,800 over the telephone, needless to say we said no thanks.
We booked instead through Freedom Direct who so far we have been very happy with.
Original Poster
scrutters;2463229

I wouldn't touch them personally after we phoned them up with an online … I wouldn't touch them personally after we phoned them up with an online quote and refrenece number from their website only to be told that the flights we had chosen didn't exist and the hotel was not available at that quoted price. Basically they wouldn't honour their online quote. The quote went from £1,800 online to £2,800 over the telephone, needless to say we said no thanks.We booked instead through Freedom Direct who so far we have been very happy with.



Thanks for your comments, funny you should say that cos we have found a holiday with the flight from newcastle to Lanzarote on 12th Oct £100 for 2 people, It states that its with JET2 who infact do not do not start that route until the 26th OCT according to their own web site!:whistling:

Think I will stay well clear!!

Rep added
If you're going to be spending a lot of money as we were then it's just not worth risking it. We're off to Lanzarote in August
Original Poster
We have a quote for £590 for 2 people to Lanzarote for 1 week to accomodation that we have been to before ALL INCLUSIVE! thats an excellent price, i have printed out the quote and will call them tomorrow but I will bet my mortgage that I will not be able to book it for that price.
Use your credit card at least you can get a full refund if they charge more or cancel the booking (or go bust)!!
frollickingfrill;2463551

We have a quote for £590 for 2 people to Lanzarote for 1 week to … We have a quote for £590 for 2 people to Lanzarote for 1 week to accomodation that we have been to before ALL INCLUSIVE! thats an excellent price, i have printed out the quote and will call them tomorrow but I will bet my mortgage that I will not be able to book it for that price.



The very cheap prices were what attracted me also but you know what they say, if it sounds too good to be true it usually is. Good luck anyway

We paid £500 per person all inclusive (inc flights) for a week at the H10 Lanzarote Gardens in August.
I have been with Sunmaster twice, once to Crete and once to Portugal, each time the holiday I chose online was available for pretty much the price I found it, which was always the cheapest, so I would definetely use them again. I think my hol to Crete was about £250 half board in Sept inc single supps etc, and the one to Portugal was at Easter with my 2 teenagers and came in at about £350 self catering. Each hol included flights transfers and accom'n, so def can't complain I don't think. :thumbsup:
frollickingfrill;2463551

We have a quote for £590 for 2 people to Lanzarote for 1 week to … We have a quote for £590 for 2 people to Lanzarote for 1 week to accomodation that we have been to before ALL INCLUSIVE! thats an excellent price, i have printed out the quote and will call them tomorrow but I will bet my mortgage that I will not be able to book it for that price.




Where in lanzarote are you going? What dates? Is it for a week? And also whats this hotel, i may be able to get it cheaper for you xx

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